PT Temporary Staff Associate - Bristol Community College

POSITION: Staff Associate - Human Resources (Part-time)

DEPARTMENT: Human Resources

REPORTS TO: Senior Director of Human Resources

PRIMARY LOCATION: Fall River, MA (Onsite)

WORK SCHEDULED: Tuesday, Wednesday, Thursday 9am - 3pm

HOURLY RATE: $31.69

STATEMENT OF DUTIES: The Staff Associate- Human Resources is responsible for fulfilling operational functions within the department. This individual will typically be the first contact for office visitors, and thereby must provide professional, supportive service. They will be responsible for customer service, connecting employees to services, and providing guidance to visitors on Human Resource processes. A central function will be to ensure smooth and efficient office operations and to provide administrative, operational, and organizational support for other functions within the department.

ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES:

• Provide excellent customer service when interacting with staff/faculty and the public or other Bristol constituents.
• Act as the main point of contact for the Human Resources office.
• Engage in HR record-keeping and document collection as needed.
• Perform confidential administrative tasks associated with department activities, including but not limited to responding to phone calls, emails, and in-person inquiries, as well as assisting with the completion of forms.
• Intake, review, ensure completeness of, and file employee records and other confidential materials to ensure compliance with state laws.
• Assist with maintaining inventory levels of various office supplies and equipment; order and stock office supplies, equipment, and literature.
• Organize and prepare meeting agendas.
• Collect, monitor and maintain data for HR analytics.
• Have a general knowledge of HR functions to advise, direct and assist as needed.
• Handle routine employee inquiries related to policies, benefits, and organizational procedures.
• Prepares HR-related reports, presentations and documentation.
• Maintain confidentiality of sensitive HR data and ensure compliance with all relevant laws and regulations.
• Perform other duties as assigned.

EDUCATION AND EXPERIENCE

• Two years of full-time, or equivalent part-time, experience in office management, office administration, business administration or business management.
• Two years' experience record keeping and data collection within an HR environment.
• Highschool Diploma Required.

Any equivalent combination of the required experience and the substitutions below:

Substitutions:

An Associate or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.
An Associate or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

Education toward such a degree will be prorated based on the proportion of the requirements completed.

Additional Required Qualifications:

• Knowledge of the principles and practices of office management, including customer service and problem-solving skills.
• Knowledge of the methods of general report writing.
• Demonstrated skills in the use of software applications and computer equipment.
• Demonstrated ability to:
  • Exercise discretion in handling confidential information.
  • Communicate effectively verbally and in writing.
  • Assemble items of information in accordance with established procedures.
  • Determine proper format and procedure for assembling items of information.
  • Deal tactfully with others.
  • Work effectively with a diverse student body, faculty, and staff.

PREFERRED QUALIFICATIONS:

• Minimum of an associate degree.
• Demonstrated experience working in a higher education environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Prior experience working within Interview Exchange
• Ability to communicate in a language in addition to English.

PHYSICAL DEMANDS AND WORK ENVIROMNENT:

• Ability to move and lift office supplies up to 20 pounds.
• Sitting for substantial periods of time.

Equal Opportunity/Affirmative Action:

Bristol Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Title IX and Affirmative Action Officer, Johanna Bielawski at diversitytitleix@bristolcc.edu or 774.357.2681; the Massachusetts Commission Against Discrimination; the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Right.