IT SAP Manager - Contract to Cash & Integration

Reporting to the IT Manager - Finance Systems, the IT SAP Manager - Contract to Cash & Integration is responsible for planning, coordinating, and implementing the design and development of the company's global SAP Contract to Cash and Accounts Receivable applications. This includes leading SAP projects at different stages from problem definition, to solution design, to development and deployment.

The position holder will oversee daily support activities, set deadlines, assign responsibilities, and monitor and summarize progress. The position is also responsible for collaborating with Finance Business Process Owners across all regions to prioritize defect resolution and enhancement requests, gather business requirements and deliver application solutions that align with business needs and objectives.

This role requires strong communication, project management, problem-solving, and collaboration skills, as well as a deep understanding of SAP Sales & Distribution and Logistics (SD) modules. Creativity and latitude are expected.

The incumbent will provide leadership and guidance to a team of IT professionals and collaborate with internal and external stakeholders to support corporate initiatives.

RESPONSIBILITIES :

• Manage the Contract to Cash and Accounts Receivable and other Finance (FI-CO) business processes and work with Business Process Owners and stakeholders to facilitate billing and month end activities, prioritizing and resolving day to day incidents, defects, and enhancements
• Lead team in estimation activities considering organization goals, and understanding as-is business processes. Analyze and capture business requirements, perform high-level gap analysis, and recommend process changes. Conduct benchmarking studies
• Configure core SAP SD application and customer service modules. Plan activities for configuration while reviewing cross-integration touch points
• Review test scenarios, use cases and assist users with testing. Perform unit and integration testing to gauge quality and take corrective actions to strengthen the testing process
• Manage the IT Contract to Cash and Accounts Receivable project portfolio; work closely with business users and customers to prioritize and reprioritize daily tasks; follow the work in-take process; capacity planning and report on project status
• Facilitate requirement gathering sessions, conduct workshops, issue clarifications, review documentation, ensure traceability, sign off by all stakeholders and own the change management to scope to define the project requirements both functional and non-functional
• Prepare a detailed project schedule, baseline the same, and manage any changes to ensure on-time delivery of the project. Create and maintain comprehensive project documentation
• Provide team leadership, which includes oversight, coaching, developing talent, and performance management
• Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes for projects
• Plan, manage, and execute other SAP Finance projects as required
• Identify change management requirements and propose a structured approach for managing the change using multiple communication mechanisms
• Provide inputs to the organization on technology needs, process innovation and people engagement in order to contribute individual learnings to the organization
• Coordinate internal resources and third parties / vendors for the flawless execution of multiple projects
• Document and share team learnings from the project, seek information and leverage knowledge from other projects to drive higher efficiency and effectiveness and preserve organizational knowledge
• Delegate project tasks based on junior staff members' strengths, skill sets, and experience levels. Foster a culture of teamwork and knowledge sharing
• Use and continually develop leadership skills. Attend seminars and training as required to maintain proficiency
• Collaborate with Business Process Owners and key business stakeholders to ensure IT General Controls for audit are adhered to and both internal and external audit inquiries are answered

QUALIFICATIONS :

Bristow Group is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.