What are the responsibilities and job description for the Customer service representative position at Bristow?
DUTIES AND RESPONSIBILITIES :
- Assist with ensuring baggage and cargo are tagged and stored in the proper locations within the baggage holding area;
- Work closely with Customer Service Representatives (CSR) to ensure the proper baggage and cargo pulled and loaded on the proper aircraft assigned by the customer and CSR’s.
- The CSR’s will give you a copy of the manifest for each flight to ensure you are aware. Keep in mind that changes are constantly made;
- Safe operations of ground support equipment (i.e., golf carts, forklifts);
- Assist with the towing of aircraft;
- Some flight following duties may be required (i.e., answering phones, assisting with radio calls, and parking assignments);
- General housekeeping of the Operations buildings and parking lots, company vehicles, maintenance equipment, etc. Performed on a daily and weekly schedule;
- Set the stage first thing in the morning; this includes making coffee, layout newspapers, confirm the Operations building is clean and free of clutter, check restrooms for cleanliness, and ensure all trash cans are emptied.
- This duty should be completed periodically during the day;
- Any other duties as assigned.
MINIMUM QUALIFICATIONS :
- High School Diploma or Equivalent required;
- Maintain a Valid Driver’s License and physically be able to drive company vehicles as required;
- Organized and be able to work effectively as a team or independently with a large and varied workload within in all weather conditions;
- Strong customer / interpersonal skills;
- Maintain professional appearance;
- Must have excellent communication skills;
- Positive attitude;
- Must be able to lift 50 pounds;
- Must be able to operate a forklift;
- Must be able to travel and work overtime as required by Bristow Management.
Last updated : 2024-11-26
