Demo

Pool Supervisor Shift Lead

British Swim School of Bay Area
Santa Rosa, CA Full Time
POSTED ON 4/16/2025
AVAILABLE BEFORE 5/15/2025

Benefits :

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.

  • Paid time off
  • Training & development

Our amazing, mission-based organization is looking for a PART-TIME (20-25 hours) FUN Supervisor! At British Swim School, Supervisors lead the onsite team of Swim Instructors and Deck Ambassadors to ensure day-to-day pool activities run smoothly. The Supervisor runs efficient customer service and site operations focused on retention of families through engaging relationships to secure further lesson bookings and to attract new customers. Adherence to British Swim School policies and procedures ensures that families' expectations are met and exceeded. The Supervisor also is the day-to-day contact with the Pool Partner, making sure that the relationship is running smoothly.

Qualifications :

  • Successful completion of British Swim School 60-Day IN-WATER Swim Instructor Training, Deck Ambassador training, and POS (JackRabbit) training.
  • Confident in basic swimming skills.
  • High School Diploma or equivalent.
  • Lifeguard Certified (provided by BSS).
  • 18 years old.
  • WE PROVIDE :

  • Excellent culture - mission-driven managers that give back to the community and their staff.
  • Opportunity for growth at a business with massive expansion opportunities.
  • Structured, paid training (including lifeguard certification).
  • 2 hourly increase AFTER successful completion of in-water aquatics training ($22 hourly after 60-day training).
  • PTO for part-time and full-time employees.
  • Paid birthday time off.
  • Highly competitive pay.
  • Health benefits for full-time employees.
  • Company matched retirement account.
  • Robust employee retention program.
  • Happy, laughing, singing KIDS.
  • Main responsibilities include :

  • Greet families at the door and make them feel welcome and excited to be at British Swim School!
  • Create positive first impressions and conduct appropriate orientation for new families.
  • Ensure the deck is set-up, maintained during class, and cleaned up at every shift.
  • Celebrate move-ups and birthdays with singing, photographs, and handing out take-home materials.
  • Post photos and videos to social media in a fun and personal way.
  • Get to know the kids and the classes so you can manage the class schedule, attendance, lesson board, and report attendance.
  • Assist the parents with questions they have about their schedule, class notes, and progress with their kids.
  • Travel to different locations based on schedule needs. Locations are between Santa Rosa and Rohnert Park.
  • Experience working with children and a love of swimming is a plus!
  • Job Type : Part-time

    Salary : From $20.00 per hour

    Experience level : 2 years of supervising experience

    Schedule : Monday to Friday, Weekends as needed

    Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

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    Salary : $20 - $22

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