What are the responsibilities and job description for the Client Experience Ambassador position at British Swim School of Jackson-Hall County?
Benefits:
- Flexible schedule
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Training & development
A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”.
Compensation and Benefits (dependent on the franchise owner):
- Competitive pay based on experience and with possible opportunities for bonuses
- Paid training
- Birthday off and paid
- Flexible schedules - shifts are 4-5 hours; easy to schedule around school or other jobs. Shifts typically run-on weeknights from 3-8 pm and on weekends during the morning to afternoon hours
The Position:
The Client Experience Specialist, also known as a "Deck Ambassador" works poolside at our swim school. This position plays a critical role in providing an extraordinary customer experience.
Your Typical Responsibilities:
The Client Experience Specialist, also known as a "Deck Ambassador" works poolside at our swim school. This position plays a critical role in providing an extraordinary customer experience.
Your Typical Responsibilities:
- Set up and break down the pool deck area before and after each shift
- Check water chemistry and temperature prior to swim lessons
- Greet students and parents/guardians at the pool deck area
- Answer customers' questions about their accounts, student progress, or about the BSS aquatics program
- Assist swim instructors and lead instructors as needed during swim lessons
- Post media content and monitor social media platforms
Minimum Qualifications:
- Excellent interpersonal communication and organizational skills
- Responsible and professional demeanor.
Preferred Qualifications:
- 1 years of customer service experience.
- Lifeguard/First Aid/CPR/AED Certification(s), may be obtained during training.
About Us:
"Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.
"Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.
Salary : $17
