What are the responsibilities and job description for the Office Administrator position at British Swim School of Rockland & North Bergen...?
Office Administrator - Part-Time
At British Swim School, our Operations team are known as Office Administrators. This is a crucial role – it’s the role that manages the all-important first impression and then keeps it going by maintaining warm relationships with families and students throughout their time as a part of our extended “swim family.”
Your Typical Responsibilities:
Customer Service Personnel
- Answering phone calls and emails
- Scheduling make up lessons and recording absences
- Accepting and inputting enrollments
- Responding to client's questions and concerns
Warmly welcoming new families and getting them off to a good start - getting to know the students and their parents.
Registering students for class and managing them in and out of the water between classes.
Managing and celebrating the move-up/graduation process, our birthdays, and other milestones.
Speaking to families in a fun and personal way.
Assisting our parents with questions they have about their schedule and the progress of their children.
Promoting referrals for new enrollments.
Supporting the aquatics team by being an active participant by delivering our mission of safety of our swimmers and assisting when needed with swimmers who need help during the lessons.
Knowledge, Skills and Abilities:
An enthusiastic, warm, but assertive personality who really loves talking to people and developing positive, friendly relationships.
An understanding of the importance of sticking to a good structure and a willingness to enforce essential safety procedures and policies in a fun and gentle manner!
The ability to multi-task and not lose your sense of fun.
A genuine desire to help us decrease drowning for both children and adults.
'Hours per week:
- 20
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
We have a great team and are looking for someone who will add to our fun and exciting culture!
Job Type: Part-time
Pay: $16.50 - $18.50 per hour
Expected hours: 15 – 25 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Referral program
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17 - $19