What are the responsibilities and job description for the Customer Service Representative position at British Swim School?
Are you passionate about working with children and providing exceptional customer service? Do you want to be part of a team that makes a real difference in your community? If so, we encourage you to apply for the Customer Experience Specialist position at British Swim School.
This is an exciting opportunity to join our team of dedicated professionals who are committed to promoting water safety and a lifelong love of the water. The successful candidate will possess excellent interpersonal communication and organizational skills, with the ability to multitask and work effectively in a fast-paced environment.
Job Responsibilities:
- Set up and break down the pool deck area before and after each shift
- Check water chemistry and temperature prior to swim lessons
- Welcome students and parents/guardians to the pool deck area
- Answer customers' questions about their account, their child's progress, or about the program
- Assist swim instructors and managers when needed during swim lessons
- Post media content and monitor social media platforms
