What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Britney Hollick - State Farm Agent?
ROLE DESCRIPTION :
As a Customer Service Representative - State Farm Agent Team Member with Britney Hollick - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Property & Casualty insurance license required ahead of first day of employment.
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Identify opportunities to cross-sale existing clients.
- Passed Life & Health insurance license required within 6 months of employment.
- I have been a State Farm agent since 2016.
- I am a third generation State Farm agent.
- We have 65 years of combined insurance experience in our office.
QUALIFICATIONS :
Compensation : $43,000.00 - $55,000.00 per year
We're Hiring!
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Britney Hollick - State Farm Agent may be the right fit for you!
About Our Agency
Apply now and let us put you on the path to success
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Salary : $43,000 - $55,000