What are the responsibilities and job description for the Group Sales Administrative Assistant position at Brittain Resorts & Hotels?
Overview
WE ARE MORE THAN JUST A WORKPLACE…
We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us. Start your journey today and turn a job into a career with Brittain Resorts & Hotels!
What will you be doing?
As the Group Sales Administrative Assistant, you will provide administrative and operational support to the Group Sales team, ensuring seamless coordination of group bookings and events. This role involves handling inquiries, assisting with group packaging, processing payments, maintaining records, coordinating with properties and vendors, and supporting Sales Managers in delivering exceptional service to group clients. This role will assist with duties for our Litchfield locations.
Group Sales Administrative Assistant responsibilities include, but are not limited to:
All team members enjoy WEEKLY PAY!
Qualifying Team Members May Enjoy The Following Benefits
Brittain Resorts & Hotels has been setting the standard for legendary guest satisfaction, property management, and marketing since its roots began in 1943 at the historic Chesterfield Inn in Myrtle Beach, S.C. From the beginning, the Brittain family worked as a team, doing everything from making beds to washing dishes on a busy weekend, creating an environment where integrity and trust are paramount even today. With decades of experience in the hospitality industry, we have fostered a set of core values that guide associate development on a personal and professional level.Â
Today, Brittain Resorts & Hotels manages a portfolio of over 4,000 rooms across 30 hotels and resorts, along with 45 restaurants and bars throughout the United States.Â
We believe that great service starts with great people. Our dedicated team of talented individuals continuously pushes the boundaries to provide exceptional guest experiences. At BRH, we recognize that our associates are our greatest asset, and we are committed to their success. Whether you’re looking to launch your career or take the next step, we offer rewarding opportunities for growth and advancement in the hospitality and tourism industry.
Don’t miss out on your dream career…explore current openings and sign up to receive updates on featured job opportunities: www.brittainresorts.com/careers-email-sign-up
Connect with us! @brittainresorts
TikTokFacebookInstagramLinkedIn
Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
WE ARE MORE THAN JUST A WORKPLACE…
We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us. Start your journey today and turn a job into a career with Brittain Resorts & Hotels!
What will you be doing?
As the Group Sales Administrative Assistant, you will provide administrative and operational support to the Group Sales team, ensuring seamless coordination of group bookings and events. This role involves handling inquiries, assisting with group packaging, processing payments, maintaining records, coordinating with properties and vendors, and supporting Sales Managers in delivering exceptional service to group clients. This role will assist with duties for our Litchfield locations.
Group Sales Administrative Assistant responsibilities include, but are not limited to:
- Answering incoming calls and taking detailed inquiries for Sales Managers to follow-up on
- Typing, emailing, data entry, filing, faxing, copying, and taking notes or dictation
- Assisting Sales Managers with group packaging, including coordinating with attractions and restaurants
- Conducting property tours
- Maintaining the group packaging tracking report
- Inputting and updating rooming lists as needed
- Assisting with group resumes
- Creating group invoices
- Monitoring and processing group payments
- Logging group pickup into SalesPro after the group's departure
- Monitoring and updating lead sources, including RFPs, CVENT, and CVB sites
- Coordinating with Brittain properties as directed by Sales Managers or the Senior Director of Sales
- Maintaining sales office supplies and office equipment
- Moving between sales offices as needed to support the sales team
- Performing other duties as assigned by Group Sales Managers or the Director of Group Sales
- Previous hotel experience preferred
- Experience with Delphi or SalesPro preferred
- Previous event sales experience preferred
- Excellent verbal and written communication skills
- Strong problem-solving and creative thinking abilities
- Ability to adapt effectively to significant changes in work tasks
- Active listening skills with the ability to understand and clarify client needs
- Strong multitasking and prioritization skills
- Professional, friendly, and service-oriented approach to all interactions, both in person and over the phone
- Maintains a professional appearance in the workplace
- Ability to compile and analyze facts and figures in a timely manner
- Proficient in operating a computer, calculator, phone, and other office equipment
- Strong time management skills with the ability to work effectively in a fast-paced environment
- Keen attention to detail with a commitment to accuracy and confidentiality
All team members enjoy WEEKLY PAY!
Qualifying Team Members May Enjoy The Following Benefits
- Medical and Dental insurance
- Supplemental insurance plans (ex. Vision, Life, etc…)
- Paid Time Off
- 401(k) retirement plan with company match
- Bereavement Leave
- Jury Duty Pay
- Employee Assistance Program
- David L. Brittain Scholarship Program
- Tuition Reimbursement
- Resort Accommodations Discount
- And more!
Brittain Resorts & Hotels has been setting the standard for legendary guest satisfaction, property management, and marketing since its roots began in 1943 at the historic Chesterfield Inn in Myrtle Beach, S.C. From the beginning, the Brittain family worked as a team, doing everything from making beds to washing dishes on a busy weekend, creating an environment where integrity and trust are paramount even today. With decades of experience in the hospitality industry, we have fostered a set of core values that guide associate development on a personal and professional level.Â
Today, Brittain Resorts & Hotels manages a portfolio of over 4,000 rooms across 30 hotels and resorts, along with 45 restaurants and bars throughout the United States.Â
We believe that great service starts with great people. Our dedicated team of talented individuals continuously pushes the boundaries to provide exceptional guest experiences. At BRH, we recognize that our associates are our greatest asset, and we are committed to their success. Whether you’re looking to launch your career or take the next step, we offer rewarding opportunities for growth and advancement in the hospitality and tourism industry.
Don’t miss out on your dream career…explore current openings and sign up to receive updates on featured job opportunities: www.brittainresorts.com/careers-email-sign-up
Connect with us! @brittainresorts
TikTokFacebookInstagramLinkedIn
Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
