What are the responsibilities and job description for the Implementation Coordinator position at BRMS?
About the Position
The Implementation Specialist I position at BRMS is a key role in delivering purchased benefit solutions and implementing MyHealthBenefits to clients. As part of the Client Implementation Team, this individual will work closely with internal departments, external clients, and third parties to ensure successful delivery of BRMS services and systems.
Key Responsibilities
- Work directly with the Client Implementation Team and BRMS Sales Coordinator/Underwriter and Account Executive to identify new clients' purchased services.
- Translate purchased services requirements into detailed processes and associated documentation.
- Serve as primary contact for clients and their representatives, including brokers and insurance carriers.
- Identify, coordinate, and monitor implementation processes among all BRMS internal departments.
- Obtain and enter required benefit plan information into MyHealthBenefits.
- When applicable, obtain necessary member enrollment data and work with IT department to import data into MyHealthBenefits.
- Assist with COBRA administration services and establish Electronic Data Interchanges with insurance carriers.
Requirements and Qualifications
- High School Degree or G.E.D; and minimum of two years related experience and/or training; or equivalent combination of education and experience.
- Ability to read, speak, and write effectively in English.
- Demonstrated proficiency in Microsoft Office products.
- Strong analytical skills and problem-solving skills.
