What are the responsibilities and job description for the Service Technician - Darien, Illinois position at Broad-Ocean Motor?
Job Title: Service Technician
Location: Darien, Illinois
Job Summary:
The Service Technician is a hands-on position responsible for the installation, troubleshooting, repair, and maintenance of Broad-Ocean Motor products. This role involves testing, diagnosing mechanical and electrical issues, performing routine servicing, and ensuring customer satisfaction through efficient and high-quality service.
About Us:
Broad-Ocean Motor is a leading manufacturer of high-quality HVAC motors, delivering innovative and energy-efficient solutions to our global clients. With a strong focus on technology and customer satisfaction, we are seeking a Service Technician to join our team in Darien, IL and provide exceptional support to our clients and internal teams.
Key Responsibilities:
- Perform troubleshooting, repairs, and maintenance on Broad-Ocean Motor products, including electric motors, HVAC systems, and related components.
- Conduct diagnostic tests to identify mechanical, electrical, or software issues.
- Install new equipment and ensure proper functioning according to manufacturer guidelines.
- Assist customers and clients with technical support, providing guidance on best practices for operation and maintenance.
- Maintain accurate service records, reports, and documentation of work performed.
- Collaborate with engineering and production teams to report recurring technical issues and suggest improvements.
- Adhere to safety protocols and company policies to ensure a safe working environment.
- Stay updated with the latest industry standards, technologies, and product advancements.
- Travel to customer sites as required for on-site service and support.
Qualifications & Requirements:
- High school diploma or equivalent; technical certification or associate degree in electrical or mechanical engineering preferred.
- Proven experience as a service technician, preferably in electric motors, HVAC systems, or related fields.
- Strong knowledge of electrical and mechanical systems, including wiring diagrams, schematics, and troubleshooting techniques.
- Ability to use diagnostic tools and testing equipment effectively.
- Excellent problem-solving and communication skills.
- Ability to work independently and in a team-oriented environment.
- Valid driver's license and ability to travel as required.
Preferred Skills:
- Experience electric motor technologies.
- Knowledge of HVAC systems and motor controls.
- Familiarity with software-based diagnostics
Benefits:
- Competitive salary based on experience
- Health, dental, and vision insurance
- Paid time off and holidays
- Training and career development opportunities
Salary : $45,000 - $60,000
