What are the responsibilities and job description for the Associate Director, People Operations position at Broad River Retail?
AT A GLANCE :
The Associate Director of People Operations is a critical position in the People Department (PD) reporting to the Senior Director of People. The Associate Director of People Operations is responsible for developing, leading, and elevating a team of People experts in specialized areas such as People Operations, Safety & Compliance, and Total Rewards.
ROLE & RESPONSIBILITIES :
- Facilitate and create a progressive, department-wide strategy for People Operations YOY.
- Provide employee relations support by coaching and counseling senior leaders on work-related issues while interpreting and applying organizational policies.
- Partner with People team members to develop the PD’s Standards of Practice.
- Supervise and modify on an ongoing basis policies, procedures, and other guidance documents, including incorporating best practices, handbook rewrites, and addressing changes in employment law regulations, and industry practices.
- Collaborate with the leadership team to ensure all departmental policies are protected and implemented effectively and equitably.
- Participate in internal committees, work groups, and special projects as requested and / or assigned.
- Partner with the leadership team, external support, other staff, and / or legal counsel to resolve employee issues fairly, consistently, and expeditiously.
- Ensure leadership is trained in the annual performance review process, and all employees receive timely feedback.
- Manage the ongoing creation and delivery of People Operations’ team projects, facilitating change management, and assessing progress and blockers as they come about.
- Advise leadership on how to craft accurate job descriptions and provide direction on value-based job-grading.
- Supervise the selection of the benefits package for employees, ensuring high return on investment by selecting plans, vendor partners, and ensuring that benefits meet employee needs.
- Administer all organizational occupational health, safety, and security programs including workers compensation, OSHA standards training and reporting compliance, disaster preparedness, and contingency plans.
- Partner with Learning & Development to ensure appropriate end user training for compliance related topics.
- Collaborate with HRIS around any system integrations and UATs.
- Formulate and drive the PD analytics strategy and delivery.
- Identify opportunities for automation and reduction of manual processes and partner with other People team members along with IT / BI on implementation of solutions.
- Perform regular business process reviews with key leaders.
- Prepare and analyze quarterly reports based on key performance indicators for the People Department. Make recommendations and act based on data.
- Support the People & Culture experience through efforts by consistently reviewing policies and procedures, seeking input on topics from a broad audience, and ensuring that equity conversations move forward, and that measurable action is taken.
WHAT YOU’LL NEED TO SUCCEED :
