GENERAL MANAGER

Description

AT A GLANCE:

Broad River Retail is currently seeking a General Manager to join the Retail Team. If you believe that your people are your greatest asset and have a track record in retail or commissioned sales as a multi-unit leader in a highly transactional, fast-paced retail environment, this role will be a great fit!

A DAY IN THE LIFE AS THIS MEMORY MAKER:

• Champions our Mission, Values, and Customer Beliefs
• Leads all sales activities and initiatives
• Oversees consistent implementation of processes and policy standards across stores
• Own and drive sales performance in a retail location with 10 Home Furnishing Consultants
• Recruiting, hiring, and retaining top talent
• Be a hands-on, energetic sales leader with a passion for retail
• Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team
• Organize multiple competing priorities while meeting deadlines
• Maintain the highest standards of personal and professional conduct
• Maximize your own potential through continual self-improvement and accountability
• Focus on our customers’ needs and strive to exceed their expectations
• Recognize others’ values and work together in a respectful manner
• Seek efficiency through improving processes and technology
• Be accountable for hitting the following numbers each week: Revenue to Budget, Sleep Budget, Diamond Care (Furniture Protection), and Sales Per Guest
• Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging
• Participates in calls to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities

WHAT YOU’LL NEED TO SUCCEED:

• A minimum of five (5) years of experience in a Big-Box retail management, and selling culture is required.
• Must have a track record in retail or commissioned sales and/or general management experience in a highly transactional, fast-paced retail environment
• Strong cognitive skills are required; including the ability to learn quickly, handle multiple complex tasks simultaneously and be highly productive without needing much supervision.
• Exceptional people skills and a strong work ethic required
• A history of successfully managing a team of 10 or more Associates is required
• Enjoys a fast-paced retail sales environment with the ability to work a 40 hour work week including some nights and all weekends
• Ability to handle highly confidential information discretely and professionally
• Superior interpersonal skills (written, verbal, presentation)
• Strong analytical and problem-solving skills
• Excellent time-management
• Computer skills/technology skills and mathematical skills
• Competent in the use of iPads and tablets
• Ability to perform additional functions that may be assigned at the discretion of management

WORKPLACE ENVIRONMENT:

• This role is primarily performed on the salesfloor. Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required.
• Candidates must be able to perform the essential physical requirements to accommodate the functions of this job.
• This is an in-store position and will be customer-facing.

In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.

MEMORY MAKER PERKS AND BENEFITS:

• Salary is based on numerous factors including experience, knowledge, and skill
• Performance-based bonus potential
• Medical, dental, vision, and life insurance options
• Paid time off and 401K matching contribution
• Employee discount (40%) at BRR locations
• Internal Opportunities for career growth and advancement

CULTURE SNAPSHOT:

Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. At Broad River, we call all our employees “Memory Makers.”  We do this because we know everyone who works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities. 

We take pride in training and developing our teams so that they can provide a premier customer experience to every guest. Our Memory Makers are the driving force behind our success as the largest and fastest-growing Ashley Furniture licensee in the U.S. and our placement on the Top Places to Work list two years in a row in our industry.

OUR COMMITMENT TO YOU:

Broad River Retail is an EEOC-compliant company committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or whether you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.

Qualifications