HOME FURNISHINGS ASSOCIATE

Description

AT A GLANCE

Broad River Retail is currently seeking a Home Furnishing Associate (HFA) to join one of our Retail teams in the Wilmington store.

The HFA is responsible for selling complete furniture solutions and sleep systems to our customers. The HFA is devoted to helping individuals and families create fresh and new designs in their homes: not just selecting furniture but helping them customize their living space as well as fitting them with the perfect sleep system to meet their needs.

A DAY IN THE LIFE OF THIS MEMORY MAKER

• Greeting guests upon arriving in our retail showroom, learning their motivation for their visit, and developing a lasting customer relationship
• Presenting and discussing various home furnishing product options, based upon your discovery of your prospective guests including lifestyle, needs, and goals during the sales consultation
• Utilizing the successfully proven company sales process and upselling techniques
• Prospecting potential sales, special events, and financing options
• Assisting customers in financing, purchasing, delivery, and ultimate satisfaction
• Increasing personal knowledge of products, sales techniques, and promotions through continuous professional training and development
• Dynamic on-site job training programs
• Sales culture allows autonomy and entrepreneurial structure

WHAT YOU’LL NEED TO SUCCEED

• High energy 'people person' attitude, relentless in pleasing the customer
• Professional, driven, positive, resilient, and achievement-focused personality
• Entrepreneurial outlook, self-directed, and team oriented
• Coachable, goal oriented and performance-driven individuals who are always willing to learn
• Experience in 'high customer expectation' positions, such as sales, hospitality, and various retail environments
• Detailed individuals with strong follow up and follow through
• Excellent time-management
• Strong interpersonal and communication skills: a great listener
• Enjoys a fast-paced retail sales environment with the ability to work a flexible 40-hour work week including nights, weekends, and holidays
• Basic computer knowledge is required
• High school diploma is required
• Computer skills/technology skills
• Competent in the use of iPads and tablets
• Exceptional communication skills both verbal and written
• Mathematical skills
• Ability to perform additional functions that may be assigned at the discretion of management

WORKPLACE ENVIRONMENT

• This role is primarily performed on the salesfloor. Physical requirements such as standing, moving, and lifting may be required
• Candidates must be able to perform the essential physical requirements to accommodate the functions of this job
• Candidates will be responsible for maintaining the store’s presentation and the showroom aesthetics daily

In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.

MEMORY MAKER PERKS AND BENEFITS

• Uncapped commissions based on delivered sales
• Paid training at $14/hr and a minimum hourly rate of $12.50/hr after training period
• Medical, dental, vision, and life insurance options
• Paid time off and 401K matching contribution
• Employee discount (40%) at BRR locations
• Internal Opportunities for career growth and advancement

CULTURE SNAPSHOT

Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.

We take pride in training and developing our teams so that they can provide a premier customer experience to every guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley Furniture licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.

OUR COMMITMENT TO YOU

Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities
• Commission pay
• Monthly bonus

Qualifications

Salary : $70,000 - $100,000