What are the responsibilities and job description for the Retail Sales Consultant position at Broad River Retail?

AT A GLANCE

Broad River Retail is currently seeking a Home Furnishing Associate (HFA) to join our Retail team. The HFA is responsible for selling complete furniture solutions and sleep systems to our customers. The HFA is devoted to helping individuals and families create fresh and new designs in their homes : not just selecting furniture but helping them customize their living space as well as fitting them with the perfect sleep system to meet their needs.

A DAY IN THE LIFE AS THIS MEMORY MAKER

Greeting guests upon arriving in our retail showroom, learning their motivation for their visit, and developing a lasting customer relationship
Presenting and discussing various home furnishing product options, based upon your discovery of your prospective guests including lifestyle, needs, and goals during the sales consultation
Utilizing the successfully proven company sales process and upselling techniques
Prospecting potential sales, special events, and financing options
Assisting customers in financing, purchasing, delivery, and ultimate satisfaction
Increasing personal knowledge of products, sales techniques, and promotions through continuous professional training and development
Dynamic on-site job training programs
Sales culture allows autonomy and entrepreneurial structure

WHAT YOU’LL NEED TO SUCCEED

High energy 'people person' attitude, relentless in pleasing the customer

Professional, driven, positive, resilient, and achievement-focused personality

Entrepreneurial outlook, self-directed, and team oriented

Coachable, goal oriented and performance-driven individuals who are always willing to learn

Experience in 'high customer expectation' positions, such as sales, hospitality, and various retail environments

Detailed individuals with strong follow up and follow through

Excellent time-management

Strong interpersonal and communication skills : a great listener

Enjoys a fast-paced retail sales environment with the ability to work a flexible 40-hour work week including nights, weekends, and holidays

Basic computer knowledge is required

High school diploma is required

Computer skills / technology skills

Competent in the use of iPads and tablets

Exceptional communication skills both verbal and written

Mathematical skills

Ability to perform additional functions that may be assigned at the discretion of management

WORKPLACE ENVIRONMENT

This role is primarily performed on the salesfloor. Physical requirements such as standing, moving, and lifting may be required

Candidates must be able to perform the essential physical requirements to accommodate the functions of this job

Candidates will be responsible for maintaining the store’s presentation and the showroom aesthetics daily

In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.

MEMORY MAKER PERKS AND BENEFITS

Uncapped commissions based on delivered sales

Paid training at $14 / hr and a minimum hourly rate of $12.50 / hr after training period

Medical, dental, vision, and life insurance options

Paid time off and 401K matching contribution

Employee discount (40%) at BRR locations

Internal Opportunities for career growth and advancement

CULTURE SNAPSHOT

Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘ Furnishing Life’s Best Memories’ . At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.

We take pride in training and developing our teams so that they can provide a premier customer experience to every guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley Furniture licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.

OUR COMMITMENT TO YOU

Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.

Salary : $13 - $14

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