What are the responsibilities and job description for the Business Process Analyst (Hybrid) position at Broadridge?
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Responsible for providing complex, highly specialized analytical, technical and operational support at the business or department level. Act as project leader on complex and highly visible projects.
We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you’ll be assigned to a Broadridge office and given the flexibility to work from home.
Job Responsibilities:
- Develop and produce complex ad hoc and automated departmental reports and spreadsheets to include but not limited to project analysis, historical reporting, workflow analysis, and UAT testing.
- Regularly review and analyze processes, volumes, staffing and other trends for process improvements or re-engineering and make recommendations on variances and methods to increase efficiency, lower costs, etc.
- Research and gather business and financial information regarding business results. Perform complex analyses to support business decisions. Provide feedback to management regarding results. Make recommendations on findings to management.
- Evaluates and understands complex interrelationships and effects among processes and interfacing applications.
- Develop a thorough understanding of the business and its functions, processes and operations. Keep abreast of business and market trends which may affect business department.
- Participate in the planning and implementation of new projects, products, programs, and plans to achieve short- and long-term business objectives; develop project plan.
- Maintain user guides on client facing applications and conduct training sessions with internal and external clients on new features and functionality.
- Act as project leader in the execution of various complex and highly visible projects for the promotion and maintenance of the business.
- May perform other duties/responsibilities as needed or assigned.
Preferred Qualifications:
- Bachelor’s degree or equivalent experience preferred
- Knowledge of retirement plans and financial services.
- Knowledge of mutual funds and other security types, including trading and corporate action processes.
Skills/Competencies:
- Highly skilled proficiency in the use of spreadsheet, presentation, and department specific software.
- Excellent knowledge of Windows and PC software programs.
- Excellent oral and written communication skills.
- Strong analytical ability and creative problem-solving skills.
- Ability to interact effectively with all levels of personnel.
- Ability to work independently and function as a member of a project team.
- Ability to function as a project leader.
- Detail oriented.
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Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click
here
to view the "EEO is the Law" poster.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to
BRcareers@broadridge.com
.
