What are the responsibilities and job description for the Front Desk position at Broadway Family Clinic?
About us
Broadway Family Clinic is a small business in Pearland, TX. We are professional, agile and professional.
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
- Modern office setting
- Wellness programs
### Job Summary: We are seeking a friendly and organized Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service. Your main responsibilities will include greeting guests, checking them in and out, and assisting with any inquiries or requests they may have. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you. ### Duties: - Greet guests in a warm and friendly manner - Check guests in and out efficiently and accurately - Answer phone calls and direct them to the appropriate department or individual - Assist guests with inquiries, requests, and reservations - Maintain a clean and organized front desk area - Handle guest complaints or concerns with professionalism and empathy - Process payments and maintain accurate records - Collaborate with other hotel staff to ensure guest satisfaction ### Qualifications: - Previous experience working in a front desk or customer service role is preferred - Excellent communication and interpersonal skills - Strong organizational skills with the ability to multitask effectively - Proficient in using phone systems and computer software - Knowledge of calendar management and event planning is a plus - Familiarity with clerical tasks such as filing, data entry, and document management - Ability to remain calm under pressure and handle difficult situations with patience - High school diploma or equivalent If you are looking for an exciting opportunity to work in a dynamic environment where you can showcase your customer service skills, apply now!
Job Types: Full-time, Contract
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Front desk: 1 year (Preferred)
Language:
- Spanish (Required)
Ability to Commute:
- Pearland, TX 77584 (Preferred)
Ability to Relocate:
- Pearland, TX 77584: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $16