What are the responsibilities and job description for the Courtyard Overnight Front Desk Agent position at Broadway Hospitality, LLC?
Description
The Courtyard Boise Downtown by Marriott hotel features inviting, flexible spaces to work or relax in, free Wi-Fi throughout (DSL and wireless in rooms) The highlight of our lobby experience is The Bistro which provides guests with healthy food and beverage offerings in the morning and evening. The Crate features snacks and packaged meal options available 24 hours. This downtown hotel is also conveniently located adjacent to Boise State University, St. Luke's Regional Medical Center, Micron, and State of Idaho Offices. We offer complimentary Boise Airport shuttle service, a well-equipped fitness center, 24-hour boarding pass print stations. Experience why the Courtyard Boise Downtown is the perfect blend of atmosphere, value, location and service!
Audit, balance and report on the various areas of the hotel (e.g. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure policies and procedures are followed and to prevent fraud.
ESSENTIAL FUNCTIONS:
- Audit, balance and report on all food and beverage outlets’ (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
- Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed.
- Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing.
- Prepare and input statistics and income journal sheets for preparation of daily reports.
- Balance and close all bank ticket codes, daily.
- Run night audit final after ensuring all revenues are in balance nightly.
- Perform the duties of a Front Desk Clerk including express checkouts.
- Light cleaning of the lobby space to guarantee a welcoming environment for guests as eat breakfast or head out for the day
- Perform other duties and tasks as assigned by management
Requirements
Requirements
Knowledge and Skills:
- Education: High School Education or equivalent experience.
- Experience: Accounting background preferred, but not required.
- Ability to operate Personal Computer, Cash Register and Calculator
- Ability to compile facts and figures
- Some cleaning required
- Telephone and guest relations etiquette and skills
- No. of employees supervised: None
- Travel required: None.
- Hours Required: 11:00PM – 7:30AM or 10:00PM – 6:30AM Scheduled days and times may vary based on need.
ENVIRONMENT Physical Job Requirements (for essential functions only)
- Lifting/Pushing/Pulling/Carrying: Ability to lift files/papers up to 5 lbs., 50% of time. May lift luggage up to 50 lbs.
- Work Environment Inside: 100 % of 8 hours (time period)
- Hearing is Moderate: Communication with guests
- Vision is Critical: Viewing of CTR Screen
- Speech is Critical: Communication with guests over the telephone
- Literacy is Critical: Reading daily reports, numbers, etc.
- No Protective Clothing Required
- Equipment Operation: Personal Computer, telephone, cash register, calculator – approximately 90-95% of time.
Wage $18 DOE
Free Parking
Hotel Room Discounts
Benefits for Full Time employees
Salary : $18