What are the responsibilities and job description for the Sales Operations Specialist position at Broadway Support Services?
About Us
Broadway Support Services is an affiliate company of one of the US's largest and most reputable debt settlement companies. We’re all about helping our customers through a tough financial time in their lives with education and individual customer service. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.
Overview
Sales Operations Specialist is a non-exempt role and will serve as a member of the Sales department. The position’s primary responsibility is to work with the sales team to make sure they are getting proper support on all daily tasks, analytical responsibilities, and reporting.
Responsibilities
• Review client accounts and support the Sales Team by assisting with underwriting questions and lead assignment.• Ensuring sales agents follow proper protocol with lead management.• Assist in work force management by monitoring sales coverage and maintaining an accurate sales monthly schedule.• Review and process contracts for the Sales Team.• Manage calendars, scheduling appointments, and meetings• Track sales agent’s milestones• Coordinate solutions with other departments• Assigned new projects by department head as needed
Qualifications
• Bachelor’s degree preferred, but not required• 1 years related experience in an administrative role in a corporate environment.• Excellent verbal and written communication skills• Basic Excel skills (We train)• Must be able to work weekends and late shifts• Exceptional problem-solving skills• Polished and professional demeanor• Detail oriented, organized, and analytical• Exemplary professionalism• The employee is expected to be punctual and ready to report to work on a consistent basis• The employee will be exposed to a fast-paced environment and is expected to be able to adjust accordingly
Benefits
Broadway Support Services is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.
Our extensive benefits package includes:
- Law Benefits
- Private insurance
- Meal Subsidy
- Referral Program
- Transportation (Starting at 4:00 PM)
- Massive Growth Opportunities
- Continuous development
- Privileged location (City Center)
- Great Work Environment
