What are the responsibilities and job description for the GS Steamers - Server position at Broadwell Hospitality Group?
A waitress is responsible for providing excellent customer service in the dining establishment. The key duties and responsibilities typically include:
Greeting Customers: Welcoming guests as they arrive and seating them in a friendly manner.
Taking Guests Orders: Accurately taking food and drink orders from customers and providing information about menu items, also a knowledge on wine, beer and liquor.
Maintaining Dining Experience: Delivering orders to tables in a timely fashion, ensure the guests have everything they need. Regularly checking on guests to ensure satisfaction, address any additional requests or concerns. We want to make every guest a returning regular.
Handling Payments: Processing customer payments, including cash and credit card transactions, and providing change when necessary. Also being able to operate a POS computer system as well as technical handheld POS system.
Maintaining Cleanliness: Keeping tables, chairs, and dining areas clean and organized, as well as managing the cleanliness of service areas.
Adhering to Health and Safety Regulations: Following all health and safety guidelines to ensure a safe dining environment.
Greeting Customers: Welcoming guests as they arrive and seating them in a friendly manner.
Upselling: Recommending menu items and specials to increase sales and enhance customer experience.
Collaborating with Kitchen Staff: Communicating effectively with kitchen staff regarding orders and any special requests or dietary restrictions.
Taking Guests Orders: Accurately taking food and drink orders from customers and providing information about menu items, also a knowledge on wine, beer and liquor.
Maintaining Dining Experience: Delivering orders to tables in a timely fashion, ensure the guests have everything they need. Regularly checking on guests to ensure satisfaction, address any additional requests or concerns. We want to make every guest a returning regular.
Handling Payments: Processing customer payments, including cash and credit card transactions, and providing change when necessary. Also being able to operate a POS computer system as well as technical handheld POS system.
Maintaining Cleanliness: Keeping tables, chairs, and dining areas clean and organized, as well as managing the cleanliness of service areas.
Adhering to Health and Safety Regulations: Following all health and safety guidelines to ensure a safe dining environment.
Must be friendly, attentive, and able to multitask in a fast-paced environment while maintaining a positive attitude.
The Broadwell Hospitality Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.
