Program Specialist

Position: Program Specialist

Hourly Rate: $19-$20

Hours: 30 per week

Department/Division: Behavioral Health and Community Services

Location: Dorn Davies Senior Center 

Supervised By: Program Manager or designee

General Statement of Duties: Assist Program Manager in organizing and scheduling services and activities for the program. Provide overall program assistance including but not limited to office support, outreach and activity room support.

Responsibilities:

· Support the Program Manager in the day-to-day operations of the program.

· Organize, implement, and participate in program activities/events to meet the needs and interests of program participants.

· Assist in the planning and distribution of the monthly Brown Bag Program.

· Provide care coordination and advocacy to DDSC participants in the community.

· Provide timely feedback to Program Manager and other team members regarding consumer concerns and expressed needs.

· Help persons served to access community resources.

· Collect, and monitor donations (food or other items) in Brockton and surrounding communities.

· Collect and document daily monetary donations and reconcile weekly with Program Manager or a designee.

· Collect and track participant data and feedback (demographics and qualitative and quantitative outcomes).

· Complete all paperwork, documentation, and data entry in a timely and accurate manner, including program reporting and evaluation for BAMSI and funders.

· Represent DDSC/BAMSI at assigned community, agency and/or funder meetings.

· Participate in supervision, staff meetings, and required trainings.

· Ensure consumer safety and a safe environment in compliance with agency standards.

· Perform duties to reflect agency/program policies and philosophy and

· Attend trainings and utilize standard/universal precautions.

· Perform other work-related duties as needed or as assigned by supervisor.

Qualifications:

· Associates Degree in human service field plus two years experience with special needs and elderly population. Substitution: High school diploma/GED and experience in serving, relating, and supporting seniors

· Fluency in speaking either Spanish, Portuguese, Cape Verdean Creole, or Haitian Creole is required.

· Strong customer service, administrative, and organizational skills.

· Efficient written and verbal communication skills.

· Proficient computer skills required, including Microsoft suite applications, online platforms, social media, and zoom.

· Ability to work independently, inter-dependently, and to manage competing priorities.

· Demonstrated problem-solving skills.

· Familiarity with the Greater Brockton Community and resources.

· Must have a valid driver’s license in the state of Massachusetts and have a means of dependable transportation.

· Must have the ability to move items weighing up to 40 lbs. from floor level to approximately 4 feet above floor level.

· Must be able to ascend and descend staircases while moving items weighing up to 20 lbs.

Salary : $19 - $20