What are the responsibilities and job description for the Senior Account Manager position at Broker?
About the Role
The ideal candidate will be customer-focused with a drive to achieve goals and maintain exceptional customer satisfaction. This individual will be able to suggest innovative ideas to promote our brand and work closely with clients to understand their needs, providing excellent communication abilities and negotiation skills.
Responsibilities:
- Collaborate with key accounts to provide tailored product solutions, develop new business opportunities, and ensure complete client satisfaction.
- Act as the primary day-to-day liaison with assigned clients, maintaining positive ongoing relationships through effective communication and issue resolution.
- Manage multiple projects simultaneously while interfacing with various internal and external contacts, ensuring seamless coordination and successful project outcomes.
Requirements:
- Bachelor's degree or equivalent professional experience in a related field.
- A minimum of 8 years of proven success in client management, with a strong track record of building and maintaining long-term relationships.
- Familiarity with sales performance metrics and analysis tools.
- Exceptional negotiation, presentation, and communication skills, with the ability to effectively articulate complex ideas and proposals.
Working at Our Company
We are dedicated to creating a dynamic work environment that fosters growth, collaboration, and innovation. As a valued member of our team, you will have the opportunity to make a meaningful impact and contribute to our continued success.