What are the responsibilities and job description for the Guest Experience Associate position at Bronco Billy's Casino?
Guest Experience Associate:
Join our team at Bronco Billy's Casino as a Guest Experience Associate and play a vital role in delivering exceptional dining experiences for our guests. Your responsibilities will include:
Requirements:
* Previous experience in a restaurant or customer service role is preferred
* Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
* A positive attitude, passion for hospitality, and commitment to delivering exceptional guest experiences
* Strong multitasking and time management skills, with the ability to prioritize tasks and meet deadlines
* Basic mathematical aptitude for handling payments and calculating tips
Bronco Billy's Casino:
We are a leading entertainment destination, offering a wide range of gaming options, dining experiences, and amenities. Our mission is to provide exceptional service and create memorable experiences for our guests.
Join our team at Bronco Billy's Casino as a Guest Experience Associate and play a vital role in delivering exceptional dining experiences for our guests. Your responsibilities will include:
- Greeting guests warmly and engaging them in conversation about their dining experience
- Assisting guests with menus, making recommendations, and taking orders accurately
- Collaborating with the kitchen staff to ensure prompt and simultaneous service of all orders
- Maintaining a clean and organized dining area, replenishing drinks, clearing plates, and resetting tables as needed
- Anticipating and addressing guest needs, providing personalized attention and resolving any issues that may arise
Requirements:
* Previous experience in a restaurant or customer service role is preferred
* Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
* A positive attitude, passion for hospitality, and commitment to delivering exceptional guest experiences
* Strong multitasking and time management skills, with the ability to prioritize tasks and meet deadlines
* Basic mathematical aptitude for handling payments and calculating tips
Bronco Billy's Casino:
We are a leading entertainment destination, offering a wide range of gaming options, dining experiences, and amenities. Our mission is to provide exceptional service and create memorable experiences for our guests.