What are the responsibilities and job description for the Operational Improvement Consultant - Onsite position at Bronson Healthcare?
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Location
BHG Bronson Healthcare Group
Title
Operational Improvement Consultant - Onsite
The Operational Improvement Consultant is a full-time employed position that facilitates, leads, and supports identified projects and initiatives throughout the Bronson Healthcare System. Utilizing Lean methodology, queuing, distribution, logistics and service design to support better processes and improvements in a variety of clinical and non-direct clinical care areas. Analytical ability is necessary to interpret and present data in a manner that is understandable and useful to problem solving.
This position works closely with Bronson leaders using the A3 problem-solving process to define the problem to be solved, understand the current condition, set the desired target condition (including goals), and then facilitate / coach a team to develop innovative solutions and process changes that improve performance. Will facilitate learning of the Bronson Management System as directed when leadership needs assistance or support.
Education / Experience Requirements
- Bachelor's degree in a related field (for example : a BSN, BS, or BBA) is required.
- 3-5 years of Lean methodology and continuous improvement experience is required.
- Experience in multi-disciplinary / systems-focused project management
- Ability and experience in utilizing computer software including word processing, spreadsheets, presentation software, electronic mail, and other software relevant to the job
- Demonstrated high level of analytic ability required to gather, organize, analyze, and interpret complex data and develop recommendations for unique organizational opportunities
- Demonstrated team leadership / facilitation skills
- Knowledge of process improvement tools and methodology (i.e. PDCA, Lean, Six Sigma, etc.)
- Must have outstanding written and verbal communication skills
- Must have skills in formal presentations to groups
- Must have excellent customer service skills for initiation, recommendation, implementation, and evaluation of assigned projects.
Job Duties
Manage improvement activities by progressing the request from beginning to end, including :
Work which produces high levels of mental / visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.
Shift
First Shift
Time Type
Full time
Scheduled Weekly Hours
Cost Center
1050 Continuous Improvement Support (BHG)
Agency Use Policy and Agency Submittal Disclaimer
Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
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