What are the responsibilities and job description for the Sr. Account Manager position at Bronwick LLC?
Job Overview
Join a Leading Team in the Stone Countertop Industry!
Are you an experienced leader with a passion for project management and customer service in the stone countertop industry ? Do you thrive in a fast-paced environment where precision and communication are key? If so, we want you on our team!
As an Account Management Team Lead , you will oversee daily operations, manage key client accounts, and ensure seamless coordination between departments, all while working with high-quality stone materials and industry-leading custom home builders.
What You'll Do
As the leader of our Account Management Team , you will :
Oversee Daily Operations - Ensure all stone countertop projects stay on track from order entry to final installation.
Be the Go-To Expert - Act as the key liaison between account managers, production teams, purchasing, and upper management.
Ensure On-Time Delivery (OTD) - Coordinate scheduling and resolve material availability challenges to keep projects moving.
Manage Key Client Accounts - Maintain strong relationships with builders, providing expert guidance on stone selections and project details.
Lead & Develop a High-Performing Team - Train, mentor, and support account managers to enhance efficiency and client satisfaction.
Ensure Accuracy & Quality - Verify material selections, oversee shop ticket approvals, and confirm all purchase order details.
Problem-Solve with Builders - Work directly with clients to address concerns and ensure smooth installations.
Foster Collaboration - Conduct daily team huddles, facilitate interdepartmental communication, and support process improvements.
What We're Looking For
Industry Experience - Knowledge of the stone countertop industry , including materials (granite, quartz, marble, etc.), fabrication, and installation processes.
Leadership & Organization - Strong ability to manage teams, oversee multiple projects, and drive operational efficiency.
Customer-Centric Mindset - Excellent communication and relationship-building skills to support builders and clients.
Problem-Solving Ability - Proactive thinker who can troubleshoot material, scheduling, and order-related challenges.
Tech-Savvy Approach - Experience with project management software (Moraware experience is a plus!).
Why You'll Love It Here
S tone Industry Expertise - Be part of a company specializing in high-quality stone countertops, working with top builders and suppliers.
Growth & Development - Take advantage of training opportunities and leadership development in a growing company.
Collaborative Culture - Work alongside skilled professionals who share your passion for craftsmanship and excellence.
Work-Life Balance - Core hours are Monday-Friday, 7 AM - 4 PM , with occasional overtime as needed.
Ready to Lead & Make an Impact in the Stone Industry?
If you have experience in the stone countertop industry and are passionate about operations, team leadership, and customer satisfaction, we want to hear from you! Apply today and become part of a company that values expertise, quality, and teamwork.
Who is Bronwick?
Bronwick is a specialized recruiting firm that connects top talent with companies we admire. This position is with one of our trusted clients, a leader in the stone industry. By applying, you'll have access to Bronwick's personalized support and our close relationship with the hiring team to ensure your application stands out. We work directly with hiring managers, ensuring qualified candidates stand out and avoid the job board bottleneck. From interview prep to hiring negotiations, we're here to help you through the entire hiring process. Apply now to begin the conversation about this exciting opportunity and your future goals
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