What are the responsibilities and job description for the Customer Service Rep for a Builder vendor / Coordinator position at Bronwick Recruiting and Staffing?
Job Description
Job Description
Bronwick LLC finds top talent for construction companies that we admire.
Job Overview :
Currently, we are searching for a Coordinator in the Denver, CO area, or candidates willing to relocate to this area. This position will primarily be coordinating for designated builders, so another title for this position would be Customer Service Rep for a Builder vendor.
Our client is a family owned business that has been providing world-class stone and flooring products along with expert fabrication and masonry services that help take construction projects to the next level for the past 25 years.
They are looking to add strong talent to their team. Are you the person they are looking for? If interested, please apply.
Key Responsibilities :
- Create jobs into and schedule in Moraware
- Reschedule jobs when notified by builders
- Revise jobs as needed, change orders etc.
- Monitor Material Selections and notify Designers and Supervisors
- Notify builder of problems before and after template and install
- Request trip fees for items not complete / ready in requested work dates
- Create quotes for remakes, billable services, and request and collect VPOs from builder before scheduling
- Verify Purchase Orders from builders
- Report any Purchase Order discrepancies to supervisor or manager
- Confirm and communicate scheduled dates for service and warranty dates with builder representatives
- Complete activities, note, and reschedule dates daily in Home Builder Portals
- Review prior day's pay sheets
- Collect pictures of installers' work
- Collect signed waiver for all Home Owner customer services
- Onboard new communities
- Answer phones and respond to daily emails
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