What are the responsibilities and job description for the Counselor position at BronxWorks?
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 60 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.
RESPONSIBILITIES:
- Provide mental health support and advice to program participants to promote optimum mental and emotional health, with an emphasis on prevention, including crisis intervention supports to help participants move from crisis to hope.
- Conduct assessments for Train and Earn participants to assess fit for the program and identify those in need of counseling services
- Meet with program participants consistently to discuss barriers to program completion and as part of the post-exit outcome.
- Make any relevant referrals as necessary and ensure participants follow through with all referrals.
- Assure quality, timely data entry into both funder-mandated databases and the company’s Salesforce database.
- Attend team meetings, case conferences and supervisory sessions; including all funder meetings
- Ensure that service delivery and operations of the program meet the needs of the participant safely and effectively, and places equity and inclusion at the center of their work.
- Other duties as assigned
QUALIFICATIONS:
- Bachelor’s degree in social work or relevant field required, and certified as LMSW, LCSW or certified as a mental health counselor with a minimum of three years relevant, progressively successful experience in trauma informed care.
- Strong oral and written communication, time management and organizational skills are necessary.
- Knowledge and proficiency of Microsoft Office suite and other standard business technology is required.
- Demonstrated experience in working with government contracts, preferably NYC DYCD contracts is a plus.
- Computer literacy including proficiency in Microsoft Office suite, database management and other standard business technology is required.
- Ability to read, write and speak the English language.
POSITION CRITERIA:
- Able to foster motivation by educating and empowering participant on the stages of change and setting tasks to move through them.
- Prior experience working with DYCD funded programs is a plus
- Must be able to effectively communicate with clients of diverse cultural and language backgrounds
- Must be comfortable in intercultural environments.
- Quality interpersonal skills; ability to work well with diverse constituencies while maintaining a high level of professionalism, discretion, and integrity.
- Must be able to effectively communicate with youth participants of diverse cultural and language backgrounds and be comfortable with the use of interpreters in the clinical setting.
- Must be comfortable in intercultural environments.
- Must be able to work occasional hours outside of normal business hours.
- Must be a self-starter with a high level of organizational skill, flexibility, and commitment to youth participants
- Must be able to function as part of a team.
PHYSICAL REQUIREMENTS
- Ability to use a computer for prolonged periods.
- Ability to occasionally lift and/or move up to 10 pounds.
- Ability to stand, walk, or sit for long periods of time.
- Ability to bend and retrieve objects and/or documents.
- Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
- Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.