Facility/Residence Director

Bronxworks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 37 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

RESPONSIBILITIES

• Ensure service delivery to all shelter clients, working in concert with an on-site medical provider, and for statistical reporting both internally and to funding agencies.        
• Ensure that the facility is well maintained, sanitary, and code compliant.
• Supervise operations staff responsible for 24-hour security, fire safety, crisis intervention, and communication duties.
• Supervise case management and day care staff.
• Manage all on-site human resources functions, including staff hiring, evaluation, supervision, training, and termination. 
• Plan, develop and implement program policy for the facility.
• Participate in fundraising activities; write proposals and/or coordinate proposal writing team.
• Develop and implement new program components as required.
• Manage the collection and presentation of client, administrative, and programmatic data to evaluate performance and ensure regulatory compliance.
• Develop annual operating budget.
• Represent agency at interagency meetings.
• Perform other duties as assigned by manager.

QUALIFICATIONS

• Masters degree in Social Work or another related field of study.
• LMSW or LCSW preferred, or the ability to acquire the license within six months of employment.
• Three to five years supervisory and contract management experience
• Two years of post-master’s experience in a social work setting required. 
• Experience working with governmental agencies.
• Extensive experience working with multi-problem families.

• Superb crisis management skills.

• Strong oral and written communication, time management and organizational skills are necessary.
• Proficiency in Microsoft Office suite and other standard business technology is required. 

PHYSICAL REQUIREMENTS

• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 10 pounds.
• Ability to stand, walk, or sit for long periods of time.
• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.
• Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity, and in accordance with   federal, state and local laws,   does not discriminate unlawfully against employees and applicants for employment on the basis of age, color, creed, disability, marital status, military status, national origin (including ancestry), predisposing genetic characteristic, race, sex, gender, actual or perceived sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), status as a victim of domestic violence, or any other characteristic protected by law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.

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