Family Advocate Req-4497

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 37 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

 RESPONSIBILITIES 

Family Engagement: 

• Build and maintain strong relationships with families. 
• Act as a welcoming presence and ensure inclusivity. 
• Conduct outreach to identify and engage families. 

Activity Organization: 

• Plan and co-design family-oriented activities and offerings with the community. 
• Collaborate with staff and community to design engaging programs. 
• Ensure activities and offerings are inclusive and culturally responsive. 

Community Feedback: 

• Collect and analyze feedback to inform programs. 
• Distribute and collect surveys on community needs. 
• Advocate for family needs within the FEC and community. 

Support and Communication: 

•  Provide information and support to families. 
• Facilitate connections to community resources. 
• Empower families to participate in FEC activities. 

Collaboration: 

• Work with the FEC team to address family needs. 
• Establish relationships with community partners. 
• Attend community meetings and events.

QUALIFICATIONS 

• Minimum qualifications include a bachelor's degree in social work or another related field of study AND three (3) years of professional experience; 
• OR a high school diploma AND five (5) years of professional experience in community-driven-programs working directly with children, youth, and families. Local community members with extensive experience are a plus. 
• Strong oral and written communication, time management and organizational skills are necessary.
• Proficiency in Microsoft Office suite and other standard business technology is required. 
• Mental Health First Aid training is required. 
• Family Development Credential (FDC) is preferred within one year of hire. 

Preferred 

• Knowledge of, lived experience in, and commitment to, the FEC community 
• Outstanding people/interpersonal skills 
• Bilingual • Available to work occasional evenings or weekends as needed. 
• Experience caring for children (as a parent, guardian, relative, neighbor, or babysitter)
  

PHYSICAL REQUIREMENTS 

• Ability to use a computer for prolonged periods. 
• Ability to occasionally lift and/or move up to 10 pounds. 
• Ability to stand, walk, or sit for long periods of time. 
• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. 
• Ability to bend and retrieve objects and/or documents. 
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. 
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. 

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.