Solutions Engineer III

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

 

**This is a local remote position. Must live within 2.5 hours from Brentwood TN.

 

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us!  You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.  Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.  Additional benefits offered include, but are not limited to:

• Tuition Reimbursement
• Pet Insurance
• Adoption Reimbursement Benefits
• Variety of Associate Discounts

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. 

 

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

As a talented and passionate member of an energetic Agile team, the Solutions Engineer III will build high-performing, scalable, enterprise-grade applications, while providing expertise in all areas of full stack development. Progression with demonstrated knowledge of additional software frameworks as well as knowledge of multiple areas within Brookdale. The Solutions Engineer III will be a self-starter that demonstrates excellent communication and problem solving skills with a focus on customer service, mentoring associates and ensuring products meet or exceed operational requirements. The Solutions Engineer III will collaboratively participate in all areas of delivery from analysis, development, configuration, testing, implementation and support of software applications.

Analyze, design, configure, develop, test, document, and implement new and existing applications and solutions to deliver high quality, scalable solutions to meet business objectives and operational requirements.

Participate in application/architecture design and development reviews as appropriate to ensure working within appropriate technology/standards.

Participate, including presenting, in the change management process and adheres to the defined change management guidelines. Identifies areas of improvement in the change management process. Mentor and train team members on the change management process.

Collaborate with team members and stakeholders to support business objectives and continual improvement of team dynamics. Identify ways to improve the development environment, best practices and team dynamics.

Focuses on the identification and resolution of application and technical issues (monitor sustainability, issue identification and resolution) enabling the optimization of uptime of applications and operational support. Participate in root cause analysis.

Actively participates in continuous learning of technology and understands how it may be applied appropriately to solve business objectives. Remain current on emerging technologies and industry trends.

Proven ability to adapt to different technology interfaces and frameworks and design different technology interfaces, platforms and frameworks.

Focused on delivery of high quality solutions and improvements in customer experience and operational excellence. Enterprise thinking not just tactical. Proven capability of applying emerging technologies to business problems.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceBachelor's Degree in Information Technology, Engineering, or other related area, or equivalent experience is required. Minimum 3 years of related experience is required.5 years of information systems experience, including 2 years of experience directly developing enterprise-grade applications is preferred.

 

Certifications, Licenses, and Other Special RequirementsRelevant technical certifications are preferred.

 

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within the Agile Team. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knows when to refer issues to supervisor and when to handle them personally.

 

Knowledge and Skills

• Advanced experience with database technologies and CRUD concepts. Advanced skills in database design and tuning.
• Experience with unit, integration and acceptance testing. Promotes and monitors application test coverage. Expertise with unit testing packages and concepts, automated testing and TDD.
• Advanced experience using Application design patterns and selection, mentoring team members on their use.
• Successful experience working in an Agile team environment, preferably Scrum, as an actively involved team member. Mentoring other team members in Agile process.
• Supportive of team members and other teams through effective collaboration utilizing effective verbal, written and presentation skills. Collaborates with internal customers and work teams across departments. Able to lead cross functional teams of a diverse set of individuals. Developing mentoring skills.
• Positive influence and embody Brookdale cornerstones.
• Mastery in at least one development language used at Brookdale with basic understanding of at least one other development language used at Brookdale. Mentors others and serves as a SME to team members.
• Proven knowledge of multiple major business areas within Brookdale or within 180 days articulate business personas and the operational flows for those areas of the organization. Ability and willingness to understand the business as well as our customers.
• Willingness to challenge status quo and all levels of the organization when appropriate to find better ways to serve the field and our residents. Commitment to action over process, bureaucracy, and status quo.

 

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch crawl
• Talk or hear
• Ability to lift:  up to 25 pounds
• Vision
• Requires interaction with co-workers, residents or vendors

Brookdale is an equal opportunity employer and a drug-free workplace.