What are the responsibilities and job description for the Financial Counselor position at Brookdale Premier Addiction Recovery?
Job Description
The Patient Financial Counselor plays a critical role in ensuring patients understand and manage their financial obligations throughout their care journey. This position requires exceptional organizational skills, attention to detail, and the ability to provide compassionate guidance to patients regarding their financial responsibilities. The ideal candidate will collaborate closely with admissions, billing, and clinical teams to support accurate financial planning, documentation, and resolution of payment concerns.
Key Responsibilities
- Financial Consultation :
Educate patients on their financial obligations, including co-insurance, deductibles, and fees related to various care levels (RTC, PHP, IOP, Continuing Care, Aftercare).
Track and manage recurring patient payments, issuing invoices and receipts for each transaction.
Prepare and process financial paperwork for new admissions and ongoing care programs.
Communicate with the billing department and internal teams to resolve ongoing billing issues and ensure accounts are updated.
Ensure compliance with financial policies and procedures.
Qualifications
Strong interpersonal and communication skills with a patient-centered approach.
Additional Information
We are proud to be an EEO employer M / F / D / V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.
For more information about our company benefits, please visit us at discoverybehavioralhealth.com / careers /
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Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.
