What are the responsibilities and job description for the Accounts Receivable Specialist position at Brookdale Senior Living?
The Accounts Receivable Specialist is responsible for providing customer service and account resolution to Brookdale customers and associates to ensure exceptional service is provided through timely resolution of customer account billing issues.Researches and resolves billing errors, disputes, cash application, and other issues through regular customer account audits to provide customers and business partners with accurate billing information while maintaining a high level of customer satisfaction.Resolves account inquiries and escalates unsettled discrepancies to provide timely resolution.Assists in training associates on Accounts Receivable policies, procedures, and functionality available in company platforms.Identifies potential customer account issues through review of daily, weekly, and monthly generated reports and queries.
Works to resolves issues timely.This job description represents an overview of the responsibilities for the above referenced position.
It is not intended to represent a comprehensive list of responsibilities.
An associate should perform all duties as assigned by his / her supervisor.Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
- Local Remote position.
Must live within 2.5 hours of our corporate office in Milwaukee WIMake Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.Part and Full Time Benefits EligibilityMedical, Dental, Vision insurance401(k)Associate assistance programEmployee discountsReferral programEarly access to earned wages for hourly associates (outside of CA)Optional voluntary benefits including ID theft protection and pet insuranceFull Time Only Benefits EligibilityPaid Time OffPaid holidaysCompany provided life insuranceAdoption benefitDisability (short and long term)Flexible Spending AccountsHealth Savings AccountOptional life and dependent life insuranceOptional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal planTuition reimbursementBase pay in range will be determined by applicants skills and experience.
Role is also eligible for team based bonus opportunities.
Temporary associates are not benefits eligible but may participate in the companys 401(k) program.Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
To support our associates in their journey to become a U.S.
citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.The application window is anticipated to close within 30 days of the date of the posting.
