What are the responsibilities and job description for the CARE MANAGER - RN - CARE MANAGER position at Brookdale Senior Living?

Care Manager - RN

Overview

WHY Brookdale-

Our culture of compassionate and caring extends to everyone, our associates, our residents and their families. Our cornerstones of passion courage, partnership and trust drive everything we do and come to life every day in our communities

Not sure if Brookdale is for you? Come see the Brookdale difference for yourself!

Brookdale is searching for a RN Care Manager to enhance our healthcare delivery in multiple assisted living communities.

Brookdale HealthPlus is a unique service offered to our senior living residents and the Care Manager position is an exciting new role designed to enhance healthcare services within Brookdale's assisted living and memory care communities. The Brookdale HealthPlus program is offered in limited Brookdale locations and this unique opportunity to introduce Brookdale HealthPlus to areas of Florida and it offers the opportunity to redesign the way care is provided at Brookdale.

Experience in senior living and care coordination is preferred as well as experience with Point Click Care. This position will also require travel to each of the participating communities. This position will be based out of our community in Sarasota, FL.

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to :

Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

The RN Care Manager serves as a liaison among Brookdale teams, residents, families, and healthcare providers within our communities, promoting coordination, communication, and collaboration at Brookdale's HealthPlus communities. This role encompasses the identification, coordination, communication, and implementation of services essential for enhancing residents' quality of life and achieving an optimal level of wellness. Works closely with primary and specialty care providers to formulate resident-specific care plans, ensuring that the delivery of medically necessary services aligns with established care plans. Serving as a resident advocate, they actively contribute to identifying and improving service delivery, closing gaps in care, and understanding key interventions and care protocols relevant to treating residents in place.

Educates and explains Brookdale's care pathways as determined by individual diagnosis and healthcare needs.

Monitors and communicates quality performance measures, and assists with training and education of teams to ensure quality outcomes for residents. This involves effective communication and collaboration with providers and other healthcare entities, such as managed care coordinators, insurance providers, and external healthcare partners responsible for coordinating resources and supplies pertinent to resident needs.

Reviews the current population's medical diagnoses to identify care needs. Assists in assessing the health, functional, and psycho-social status of residents.

Coordinates services required to enhance optimum wellness and manage chronic conditions.

Collaborates with hospice, palliative, and home health services / therapy as indicated.

Provides advanced care planning education to residents and families / responsible parties. Helps ensure each resident has a completed Advanced Care Plan, inclusive of goals of care. Communicates with healthcare providers to ensure care delivery is consistent with the resident's Advanced Care Plan(s) Participates in collaborative care reviews (CCR) and care conferences.

Provides resources for residents and families to make informed decisions regarding choices in meeting healthcare needs and effectively champions the benefits of residing and receiving care and services at the community. This includes informing them about opportunities to enhance care and the benefits of an IE-SNP plan or other benefit opportunities.

Applies quality improvement methodology to analyze, enhance, and manage outcomes, striving to achieve quality measure goals. Collaborates with Health and Wellness Directors (HWD) to ensure compliance with service plans, while working with providers to attain value-based outcomes for our residents. This includes coordinating and communicating care for each resident.

Provides oversight, coordination, and family communication during resident hospitalization and rehab stays. Ensures return to the community where appropriate.

Communicates information promptly to the appropriate care provider regarding changes in residents' health / well-being, personal needs, risk management issues, customer service issues, and family, or outside health care provider concerns.

Facilitates continuity of care for those residents receiving home health care, hospice services, and other third-party healthcare-related services.

Completes documentation as required by Brookdale or state regulatory agencies.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his / her supervisor.

Qualifications

Minimum Requirements

Graduate from Accredited Nursing School and a minimum of 5-7 years of relevant experience required.

Knowledge of value-based care models is preferred.

Experience working in SNF and HH environments preferred.

Previous Care Management, Case Management, or Care Coordination preferred.

Certifications, Licenses, and other Special Requirements

RN license required.

Physical Demands and Working Conditions

Standing

Walking

Sitting

Use hands and fingers to handle or feel

Reach with hands and arms

Stoop, kneel, crouch crawl

Ability to lift : up to 50 pounds

Vision

Requires interaction with co-workers, residents or vendors

Occasional weekend, evening or night work if needed to ensure shift coverage

On-Call on an as needed basis

Possible exposure to communicable diseases and infections

Potential injury from transferring, repositioning, or lifting residents

Exposure to latex

Possible exposure to blood-borne pathogens

Possible exposure to various drugs, chemical, infectious, or biological hazards

Subject to injury from falls, burns, odors, or cuts from equipment

Requires Travel : Frequently

Brookdale is an equal opportunity employer and a drug-free workplace.

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