What are the responsibilities and job description for the Solutions Engineer I position at Brookdale?
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
**Local Remote position. Must live within 2.5 hours of our corporate office in Milwaukee WI
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
- Tuition Reimbursement
- Pet Insurance
- Adoption Reimbursement Benefits
- Variety of Associate Discounts
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
As a talented and passionate member of an energetic Agile team, the Solutions Engineer I will build high-performing, scalable, enterprise-grade applications, while providing expertise in all areas of full stack development. The Solutions Engineer I will be a self-starter that demonstrates excellent communication and problem solving skills with a focus on customer service, ensuring products meet or exceed operational requirements. The Solutions Engineer I will collaboratively participate in all areas of delivery from analysis, development, configuration, testing, implementation and support of software applications.
- Analyze, configure, develop, test, document, and implement new and existing applications and solutions to deliver high quality, scalable solutions to meet business objectives and operational requirements.
- Adhere to application/architecture design, design patterns and development technology/standards.
- Adhere to the defined change management guidelines and corporate regulations.
- Collaborate with team members to support business objectives and continual improvement of team dynamics.
- Support the identification and resolution of application and technical issues.
- Has basic awareness of emerging technologies. Has strong desire to learn and master new technologies.
- Adaptive to different technology interfaces and frameworks.
- Focused on delivery of high quality solutions and improvements in customer experience and operational excellence. Has awareness of scalability.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Education and Experience
Bachelor's Degree in Information Technology, Engineering, or other related area, or equivalent experience is required. Minimum 2-3 years of related experience is required.
Certifications, Licenses, and Other Special Requirements
None
Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and Skills
- Basic experience with database technologies and CRUD concepts.
- Experience with unit, integration and acceptance testing.
- Understanding of and ability to incorporate Application design patterns.
- Understanding of and ability to work within an Agile team environment, preferably Scrum, as an actively involved team member.
- Supportive of team members and other teams through effective collaboration.
- Positive influence and embodiment of Brookdale mission and cornerstones.
- Basic understanding of at least one development language used at Brookdale to the extent minimal assistance is required to perform rudimentary tasks. Ability to adopt additional technologies as required.
- Understanding of general business practices and ability to apply this understanding to Brookdale. Willingness to understand the business as well as our customers.
- Developing awareness of when status quo should be challenged in the organization to find better ways to serve the field and our residents. Commitment to action over process, bureaucracy, and status quo.
Physical Demands and Working Conditions
- Standing
- Walking
- Sitting
- Use hands and fingers to handle or feel
- Reach with hands and arms
- Stoop, kneel, crouch crawl
- Talk or hear
- Ability to lift: up to 25 pounds
- Vision
- Requires interaction with co-workers, residents or vendors
- Occasional weekend, evening or night work if needed to ensure shift coverage
Brookdale is an equal opportunity employer and a drug-free workplace.
