Community Engagement Coordinator

Job Summary

The Community Engagement Coordinator will play a critical role in connecting families with necessary services, building relationships, and developing support networks. This position will be responsible for coordinating the Relatives as Parents Program (RAPP), which supports grandparents and other relatives raising children, and overseeing the Pathways to Success Program, which provides aptitude testing to help high school students explore career opportunities. The coordinator will work closely with staff, families, and community partners to ensure the effective delivery of services and support, as well as lead outreach, marketing efforts, and community needs assessments to inform future program development.

Key Responsibilities

Relatives as Parents Program (RAPP) Coordination

• Organize and implement programming for grandparents and other relatives who are primary caregivers for children.
• Develop and facilitate support groups, workshops, and educational sessions tailored to the unique challenges these families face.
• Serve as a liaison between families and external resources (e.g., social services, educational support, counseling).
• Maintain and grow relationships with local agencies and organizations that can provide support and resources.

Pathways to Success Program Management

• Coordinate with local high schools to identify students who would benefit from aptitude testing provided by the Johnson O’Connor Research Foundation, and organize testing sessions.
• Organize career workshops, job shadowing, internships, and mentoring programs for Pathways participants.
• Engage with local employers and community organizations to create partnership opportunities.

Family Support and Resource Coordination

• Serve as a point of contact for families seeking assistance with special services, such as childcare, educational resources, counseling, and more.
• Develop and distribute resource guides and information to families in need of assistance.
• Conduct intake assessments to identify family needs and connect them with appropriate services.
• Advocate for the needs of families in community meetings, ensuring that they have access to necessary services.

Outreach and Community Engagement

• Conduct outreach to increase community awareness of Brooker Memorial’s services and programs.
• Build and maintain relationships with community organizations, schools, local businesses, and service providers to strengthen program partnerships.
• Represent Brooker Memorial at community events, forums, and other public functions to promote programs and services.
• Plan and participate in community resource fairs, presentations, and other events to share information about Brooker Memorial’s services and programs.

Marketing and Communications

• Create and distribute marketing materials, including flyers, brochures, newsletters, and promotional content, to inform the community about programs and services.
• Manage Brooker Memorial’s social media accounts, creating and posting content to engage the community, raise awareness, and promote events and programs.
• Collaborate with the Executive Director and other staff to develop and execute a marketing strategy that supports program outreach and growth.
• Assist in public relations efforts by preparing presentations, speaking at community meetings, and fostering relationships with local media outlets.
• Provide fundraising support by creating appeal materials, tracking donations, coordinating donor correspondence, and assisting with fundraising events.

Community Needs Assessment and Program Development

• Conduct community needs assessments to gather input from families, service providers, and community stakeholders regarding gaps in family support services.
• Analyze the results of the needs assessment to determine what additional family support programs or services Brooker Memorial could offer.
• Present findings and recommendations to the Executive Director and leadership team.
• Work collaboratively with staff and community partners to design and implement new programs based on identified needs.
• Coordinate grant activities, including researching opportunities, preparing proposals, tracking deadlines, and ensuring compliance with grant requirements.

Program Evaluation and Reporting

• Track program outcomes, collect feedback, and analyze data to evaluate the effectiveness of the programs.
• Prepare regular reports for leadership and stakeholders regarding program impact, challenges, and successes.

Qualifications

• Bachelor’s degree in human services, social work, or related field. Advance degree in social work preferred.
• Minimum of 3 years of experience in community outreach, social services, or nonprofit program coordination.
• Experience in marketing, social media management, and content creation is highly preferred.
• Strong interpersonal and communication skills, with the ability to build relationships with diverse populations.
• Knowledge of local community resources and services for families, youth, and caregivers.
• Experience conducting community needs assessments and analyzing data is a plus.
• Experience working with high school students or youth in an educational or mentorship setting is a plus.
• Ability to manage multiple tasks, work independently, and collaborate with a team.
• Proficiency in Microsoft Office and experience with social media platforms and design software (e.g., Canva) for marketing materials.

Other Requirements

• Valid driver’s license and reliable transportation.
• Ability to work flexible hours, including occasional evenings or weekends.