What are the responsibilities and job description for the Dining Room Captain position at Brookfield Country Club?
Overview: Brookfield Country Club is seeking a dynamic, experienced, and motivated Full-Time, hands on Dining Room Captain to join our exceptional team in our newly renovated clubhouse starting March 1st. As a Dining Room Captain, you will play a pivotal role in ensuring our members receive top-notch service while upholding the high standards of Brookfield Country Club.
About the Club: Brookfield Country Club is a prestigious, member-owned private club located in Clarence, NY. Founded as the Meadowbrook Club in 1927, Brookfield has a long and rich heritage. About the year 1925, a real estate promoter conceived the idea of an elegant family golf and country club whose golf course would be surrounded by the homes of the members. An exclusive young club membership made the Meadowbrook the best golf club in the district, and the social center of the area. The change of the Club’s name to Brookfield occurred in 1943 when 28 members financed the purchase of the Meadowbrook Club and its equipment. Since then, Brookfield has enjoyed an active, steady membership and continuous expansion of the club's facilities and amenities.
Brookfield has served as host to such prestigious events as the 1948 Western Open won by Mr. Ben Hogan, and the 1985 USGA Junior Boys Championship won by Mr. Charles Rymer.
Designed in 1927 by Canadian Architect, William Harries, the 18-hole golf course spreads over approximately 170 acres and can be described as a traditional parkland layout, with subtle elevation changes, mature tree lined fairways and small to medium sized greens.
In 1991, the clubhouse was completely renovated adding a new, larger Grill Room and bar, men's and ladies’ locker rooms, an expanded golf pro shop and more extensive outdoor dining facilities. The traditional canopied clubhouse entrance was upgraded, and the ballroom (site of major club functions) was refurbished. The jewel of the expansion was The Meadowbrook Room, an elegant dining room suitable for smaller club functions and private parties. The 30,000 square foot clubhouse also included several outdoor patios including a picturesque, covered patio which overlooks the 18th green.
In October 2022, Brookfield embarked on a major clubhouse renovation. The clubhouse will become a brand new, state of the art, comprehensive 54,000 square foot clubhouse offering many amenities, with an estimated opening of April 2025.
Key Responsibilities:
Service Excellence
· Take food and beverage orders from members, ensuring accurate delivery and excellent service
· Always Maintain Brookfield Country Club’s standards of service and steps of service
Food & Beverage Knowledge
· Knowledge of Food, Wine & Cocktails
· Provide members with detailed and knowledgeable information regarding our menu offerings, wine pairings, and cocktails
Coaching & Training
· Lead by example and mentor fellow servers and staff to ensure they follow proper steps of service, maintain a positive attitude, and offer professional service
Floor Plan Creation
· Develop and maintain efficient floor plans for service, ensuring that all stations are covered, and the service flow runs smoothly
Side Work Oversight
· Assist in overseeing and ensuring the completion of pre-and post-service side work to maintain a clean and organized work environment
Team Collaboration
· Work closely with the service team, kitchen staff, and management to provide seamless, exceptional service
Point of Sale Knowledge
· Utilize the point-of-sale system effectively and efficiently to input orders, process payments, and track sales
Fine Dining Service
· Ensure that all service standards for fine dining are consistently followed to exceed our members’ expectations
Compensation: Based on experience, prior club experience a plus. $22-$28 plus benefits
Candidate Qualifications:
Brookfield Country Club is looking for a leader with a positive attitude and willingness to collaborate with colleagues to achieve team goals. Prior experience in fine dining or country club settings preferred. Previous experience in a leadership or supervisory role is a plus. Someone who understands food, wine, cocktails, and fine dining service techniques. Our ideal candidate has excellent communication, leadership, and organizational skills, with the ability to coach and mentor others. The ideal candidate will be able to work evenings, weekends, and holidays as needed.
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Overtime
Work Location: In person
Salary : $22 - $28