What are the responsibilities and job description for the Sales Lead position at Brookfield Residential Services LLC?
Location
Houston - 10613 W. Sam Houston Pkwy. North, Suite 200Business
At Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, we have had one goal in mind – creating the best places to call home. From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community.
As part of Brookfield — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures — we are reimagining real estate from the ground up.
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Your Team
The Sales Lead for Elyson supports New Home Consultants (NHCs) by assisting with customer interactions, coordinating key appointments, and ensuring a smooth home-buying experience. Responsibilities include providing updates, maintaining records, participating in meetings, assisting with tours, and collaborating with builders to ensure quality standards. This role requires strong communication, organizational skills.
Your Key Deliverables
Provide timely and effective support to the New Home Consultants (NHCs) and customers as needed.
Assist with writing contracts, as needed, in the absence of the NHC.
Regularly communicate milestone updates to customers in the backlog on behalf of the NHCs.
Schedule key customer engagements, including Meet the Builder (MTB), Open Wall Tours (OWT), New Home Orientation (NHO), New Home Delivery (NHD), and any required third-party inspections.
Be knowledgeable about plans, current pricing and inventory available and be able to discuss with home shoppers.
Participate in Sales Walks with builders to review completed spec homes and ensure they meet standards.
Attend customer- or builder-facing meetings, such as MTB, OWT, NHO, or NHD, in the absence of NHCs.
Maintain and update the Tally system weekly to ensure accurate records of activities and progress.
Assist with homeowner and Realtor events as possible
Must Haves
· 1-3 years of experience in sales, customer service, or a related field, with exposure to the homebuilding industry preferred.
· Strong verbal and written communication skills for effective customer and team interactions.
· Excellent organizational and time management abilities to handle multiple tasks and priorities.
· Familiarity with CRM tools, scheduling software, or similar systems; experience with Tally and Sales Force is a plus.
· A customer-focused mindset with a proactive approach to problem-solving and issue resolution.
· Previous experience collaborating with builders or knowledge of the homebuilding process is highly desirable.
Your Opportunity
We are proud to offer our employees what they value most:
- Competitive compensation
- Excellent extended medical, dental and vision benefits beginning day 1
- 401(k) matching, vesting begins day 1
- Career development programs
- Charitable donation matching
- Paid Volunteer Hours
- Paid parental leave
- Family planning assistance including IVF, surrogacy and adoptions options
- Wellness and mental health resources
- Pet insurance offering
- A culture based on our values of Passion, Integrity and Community
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Brookfield Residentialparticipates in the E-Verify process to confirm the eligibility of candidates to work in the United States.
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
