What are the responsibilities and job description for the Customer Guide position at Brookfield Residential?
Location
Raleigh - 4020 Westchase Blvd., Suite 150
Business
At Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, we have had one goal in mind – creating the best places to call home. From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community.
As part of Brookfield — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures — we are reimagining real estate from the ground up.
As part of Brookfield — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures — we are reimagining real estate from the ground up.
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Your Team
The Sales Representative plays a supportive role in supporting the Sales team in meeting the sales and settlement goals for the respective community.
The Sales Representative plays a supportive role in supporting the Sales team in meeting the sales and settlement goals for the respective community.
- This position requires weekend and evening working hours.
Your Key Deliverables
Sales and Settlements:
- Achieve sales and settlement goals as defined by the Director of Sales, follow and loans at assigned community, assist purchasers from the point of sale through settlement and beyond, inform purchasers weekly of the status of their new home throughout the entire buying process.
Implementation of Sales and Prospecting Plans:
- Responsible for implementing a sales plan for their assigned community, maintain “Salesforce” and “Newstar Sales”, our sales management software, follow up with prospective home buyers on a daily/weekly/monthly basis through multiple communication channels, establish relationships with relocation companies, realtor’s offices, and other businesses by sending out communications, holding presentations, and reaching out to referrals.
Community Management:
- Maintain the professional appeal of the sales office, model homes, and model parks by working successfully with the cleaners, landscapers, and related staff; attend bi-weekly sales meetings at Brookfield’s corporate office; attend other required worked-related meetings; submit weekly sales tracking through “Tally”, community log, sales-construction meeting notes, and other forms as requested, general knowledge of the homebuilding market and competition for assigned community
Additional Responsibilities:
- Ensure a professional atmosphere by treating others fair and equitable at all times
- Adhere to the rules and guidelines as required by the Fair Housing Laws and U.S. Department of Housing and Disabilities Act
Must Haves
- Proven track record of successful sales and/or delivery of high quality customer service
- Excellent written and verbal communication skills
- Proactive, organized, and self-motivated individual
- Capable of developing strong client relationships
- Administrative experience a positive
- Computer/Technologically savvy
Your Opportunity
We are proud to offer our employees what they value most:
- Competitive compensation
- Excellent extended medical, dental and vision benefits beginning day 1
- 401(k) matching, vesting begins day 1
- Career development programs
- Charitable donation matching
- Paid Volunteer Hours
- Paid parental leave
- Family planning assistance including IVF, surrogacy and adoptions options
- Wellness and mental health resources
- Pet insurance offering
- A culture based on our values of Passion, Integrity and Community
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Brookfield Residentialparticipates in the
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.E-Verify process
to confirm the eligibility of candidates to work in the United States.
