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Patient Financial Services Representative

Brookings Health System
Brookings, SD Full Time
POSTED ON 3/18/2025 CLOSED ON 3/29/2025

What are the responsibilities and job description for the Patient Financial Services Representative position at Brookings Health System?

Location:

Brookings, SD

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Position Highlights

Consider joining an Award Winning Health Care System - Brookings Health System is a nationally awarded rural community health system, recognized for delivering high-quality care and personalized service. 

Brookings Health System is seeking a Patient Financial Representative to join our team!

This position will have full benefits that include, but is not limited to, South Dakota Retirement, Employee discounts on services, gym membership reimbursement (and on-site fitness center), eligible for public service loan forgiveness, cafeteria discounts, life insurance and so much more. We also have comprehensive medical benefits, dental and vision insurance, flexible reimbursement plans and more!

In this position, you will perform patient facing financial consultations at Brookings Health System. This role expertly helps patients navigate the world of medical billing, providing payment options and assistance as needed. Patient Financial Representative will be expected to comply with all regulatory bodies and agencies. May perform a variety of Business Office related duties including: providing assistance to patients who have billing or financial concerns, processing patient payments, creating patient cost estimates, and serving as a backup for switchboard as needed.

REQUIREMENTS:

  • Knowledge of collection law is preferred, claim filing procedures, and patient cost estimates

  • Basic knowledge of medical terminology and medical software is preferred

  • Ability to engage in meaningful healthcare financial planning conversations with compassion

  • Attention to detail, multi-tasking, time management, and organizational skills preferred

JOB TYPE:

  • Full time, benefit eligible

  • Day position

  • On-site position located in Brookings, SD

COMPENSATION:

  • Starting at $19.15 per hour, based on experience

Salary : $19

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