Attendant Guard

Description

Brooklyn Academy of Music (BAM) is a multi-disciplinary arts center located in Brooklyn, New York. For more than 150 years, BAM has been the home for adventurous artists, audiences, and ideas—engaging both global and local communities. With world-renowned programming in theater, dance, music, opera, film, and much more, BAM showcases the work of emerging artists and innovative modern masters.

An ideal Attendant Guard would work closely with the Supervising Attendant Guard and the Security Manager, to maintain the public safety and security of the Brooklyn Academy of Music’s KBH Building.

Essential Duties and Responsibilities

• Provide a safe and secure workplace for Brooklyn Academy of Music (BAM) employees, vendors, and visitors.
• Conduct initial security investigations and create detailed incident reports.
• Act as Fire and Life Safety Director for all areas of the BAM campus, as needed.
• Patrol the Brooklyn Academy of Music’s KBH building and perform access control.
• Responsible for protecting exhibits, displays, employees, visitors, institutional and personal equipment in the KBH building from loss or damage due to theft, vandalism, and fire,
• Assists in the detection of security vulnerabilities including examining doors and windows to determine whether they are secure and not tampered with and the detection of trespassers.
• Confronts unauthorized persons for questioning and will take appropriate action calling for assistance from security office or the authorities, according to the circumstances.
• Meet the public attending BAM programs, and advise on the location of exhibitions, halls, or galleries.
• Maintain order and provide security and safety to patrons during performances and events at BAM.
• Enforce all BAM policies and procedures.

Qualifications

• Three or more years' experience working as a security officer in a performing arts/museum environment preferred.
• Must have a New York State Security Guard License
• Must possess an active Fire and Life Safety Director (FLSD) Certificate of Qualification (F-89)
• Qualified candidate must have the ability to complete FDNY on-site certification as a Fire and Life Safety Director after being hired (BAM will facilitate this).
• Excellent communication (oral, written) and organizational skills are essential.
• Superior customer service skills.
• Demonstrated experience with Microsoft Suite.
• Must be willing to be New York certified as a Fire Guard by Fire Department
• Ability to work all shifts including holidays, evening, weekends, and overtime, as required.
• Possess good communication skills both verbally and in writing form with employees and visitors.
• Must be able to listen effectively and successfully solve employee and visitor problems.
• Ability to provide friendly and polite customer service.

Working Conditions:

• This role is on-site and cannot be conducted remotely.
• Requires the ability to climb stairs, stand for long periods of time, and lift/carry objects of 10-15 lbs.
• Reasonable accommodation may be made to enable individuals with disabilities to personally perform the essential functions of the Attendant Guard position.       

Compensation: The salary for this role is $37,440/yr and will be paid in accordance with the DC 37/Local 1502 collective bargaining agreement. This position is full-time, non-exempt and eligible for benefits after a probationary period.

Schedule: Monday – Friday 8a – 5p (subject to change)

Application Instructions: Must complete an online application through BAM's website - no phone calls, emails or walk-ins, please.

Internal Applicants must apply through BAM's website. Applications not submitted by 9/19/2024 deadline may not be considered. Employees must meet all of the following criteria to be considered for an interview:

• Completed at least 1 year of continuous, active service in current position. (Positions excluded include, but are not limited to, temporary assignments, and probationary employees)
• Meet the experience and skills requirements as outlined in the job post
• Be employed in the current position for at least one year
• Performed in a satisfactory manner without any corrective actions in the last 12 months

Brooklyn Academy of Music is an Equal Opportunity Employer. BAM recognizes that historic institutional practices lead to a non-inclusive environment and is working to address diversity and inclusion in all forms. Individuals in BAM are experiencing their own pace during this process, which is not uncommon when addressing power and privilege. The Security team supports and continues to take part in this process.

Salary : $37,440