House Manager - Transitional Women's Shelter

Position: House Manager - 3rd Ave Transitional Living Shelter

Program/Department: Turning Point Shelter

Reports to: Program Director

Work Location: 968 3rd Avenue, Brooklyn, NY 11232

Hours: Full Time - 35 hours per week ability to work split shifts; including evenings, nights and weekends.

Salary: $36,400 - $36,400 per year

FLSA Status: Non-Exempt

Program Description:

Brooklyn Community Services is one of Brooklyn’s first and largest non-sectarian social services agencies. BCS, which presently serves more than 10,000 individuals annually, is committed to a broad and diverse range of services including education and child care; services to strengthen families; and services to foster self-sufficiency for adults.

3rd Avenue is a NYC DHS transitional shelter program located in Sunset Park, Brooklyn is designed to provide employment assistance and permanent housing for young women ages 18 - 25 years old. The House Manager is responsible assisting in the operations of the facility including maintenance and security under the supervision of the Shift Supervisor

Responsibilities

• Complete intake screening and orientation of new clients

• Provide appropriate intervention and conflict resolution where/when necessary

• Complete required client related documents in the CARES database

• Update daily log book and Client Worker forms

• Conduct hourly room, floor and facility safety checks

• Provide emergency coverage for the next shift when necessary (double shifts)

• Report daily census count to the Department of Homeless Services

• Metro cards and Laundry Cards

• Prepare and assist with meals as needed

• Responsible for stripping of rooms, bagging, storing and retrieving client personal belongings

• Assist with monthly fire drills and completing reports

• Oversee weekly General Inspection

• Monitor client’s medication usage and log books

• Monitor fire safety and critical file log books on a monthly basis

• Answer phone and direct calls to appropriate staff persons

• Participate in fundraising events

• Attend all mandatory meetings, trainings and events

• Related administrative duties

• Perform other duties as assigned

Qualifications

• High school diploma with minimum of two years’ experience working with young adults, or satisfactory equivalent.

• F80 Certification required

• Experience working with C.A.R.E.S. Collaborative Homeless Management Information System

• The ideal candidate for this position possesses most or all of the following:

• Demonstrated ability to maintain professional boundaries

• Good oral and written communication skills

• Knowledge of special needs populations

• Familiarity with DHS procedures a plus

• Knowledge of MS Word

• Must pass OMH fingerprinting and background check

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.