What are the responsibilities and job description for the Office Manager - Cornerstone - Seth Low position at Brooklyn Community Services?
Position Office Manager – Seth Low
Reports to: Site Director
Work Location: BCS Cornerstone, 137 Belmont Avenue 11212
Hours: Full Time 10AM-6PM– Monday to Friday
Salary Range: $35,000 - $35,000
Position Summary:
Brooklyn Community Services is one of Brooklyn’s first and largest non-sectarian social services agencies. Serving more than 10,000 individuals annually, BCS is committed to a broad and diverse range of services including prevention of foster care placement; crisis intervention; early childhood and after school education; and vocational training, job placement, and clinical services to adults with physical and developmental disabilities, and histories of mental illness.
Cornerstone Programs provide academic and recreational opportunities to children, teens and adults in NYCHA community centers. The Cornerstone program is offered every weekday from 10:00AM to 10:00 p.m. , 10:00 am to 6:00 pm on weekends, and extended hours during the summer and school holidays. BCS Cornerstone Programs are located in Brownsville, Fort Greene, and Coney Island.
Position Summary:
The Office Manager will organize and coordinate administration duties and office procedures; create and maintain a pleasant and professional work environment, ensuring high levels of organizational effectiveness, communication and safety in support of staff, volunteers, clients and interns.
Responsibilities:
Reports to: Site Director
Work Location: BCS Cornerstone, 137 Belmont Avenue 11212
Hours: Full Time 10AM-6PM– Monday to Friday
Salary Range: $35,000 - $35,000
Position Summary:
Brooklyn Community Services is one of Brooklyn’s first and largest non-sectarian social services agencies. Serving more than 10,000 individuals annually, BCS is committed to a broad and diverse range of services including prevention of foster care placement; crisis intervention; early childhood and after school education; and vocational training, job placement, and clinical services to adults with physical and developmental disabilities, and histories of mental illness.
Cornerstone Programs provide academic and recreational opportunities to children, teens and adults in NYCHA community centers. The Cornerstone program is offered every weekday from 10:00AM to 10:00 p.m. , 10:00 am to 6:00 pm on weekends, and extended hours during the summer and school holidays. BCS Cornerstone Programs are located in Brownsville, Fort Greene, and Coney Island.
Position Summary:
The Office Manager will organize and coordinate administration duties and office procedures; create and maintain a pleasant and professional work environment, ensuring high levels of organizational effectiveness, communication and safety in support of staff, volunteers, clients and interns.
Responsibilities:
- Greet and meet parents and providers.
- Arrange meetings and workshops using Google Calendar.
- Prepare documents, correspondence, flyers, packets of information, etc.
- Develop organizational procedure and systems for office personnel, including filling, billing, payroll and scheduling.
- Enhance programming by completing program paperwork such as attendance, visitors log, NYCHA log, activity and sign in sheets etc.
- Build positive relationships with youth and young adults and serve as a role model with respect to demeanor, communication and behavior.
- Under the direction and approval of the site director, establish and maintain systems to monitor and manage employee records and files; conduct new employee orientations; and oversee and document the use of sick, vacation and personal leave and lateness.
- Ensure that phones are used in accordance with BCS policy and provide technical assistance to staff when necessary.
- Order, secure, manage and maintain office supplies and equipment.
- Prepare for all meetings based at the center including but not limited to preparing related documents, assisting and arranging room setup and phone calls.
- Assist with the recruitment and enrollment of new children.
- Assist with the completion of DYCD monthly deliverables and inventory lists.
- Assist with inputting attendance and activities into DYCD Database.
- Attend trainings, professional development and staff meetings as needed.
- Open the center when Site Director or Assistant Director are off-site
- Provide consistent, high quality program service delivery to all client populations in accordance with funder and regulatory requirements; best practices and BCS policies and Core Values. Serve as a role model to all stakeholders.
- Perform other duties as assigned.
- High school degree or equivalent required, Associates Degree in Business Administration or related Preferred
- One year experience in office setting required
- Good communication skills and customer service skills required
- Familiarity with non-profit, youth or social service agencies preferred
- Excellent time management skills
- Must be able to handle multiple projects, be detail oriented, and flexible
- Excellent oral and written communication skills including the ability to de-escalate and interact professionally with staff, volunteers, program members, parents, community residents, visitors, and vendors.
- Strong organizational and planning skills
- Must be computer proficient in Microsoft Word, Access, Publisher, and Excel, and must be able to learn DYCD Administrative Database
- Familiarity and compliance with office protocols involving dress, demeanor, record keeping, confidentiality, staff meetings, visitors, and employee use of supplies and equipment
- Reliable and able to work as a team member
Salary : $35,000
