What are the responsibilities and job description for the Front Desk Coordinator, Float for Central/North Jacksonville, Full-time position at Brooks Rehabilitation Hospital?
Front Desk Coordinator Floats use their collaborative team skills to work in various locations throughout the Jacksonville area.
Hours: Monday - Friday, 8 hours shift, hours between 7am - 7pm
Location: Central/North Jacksonville
Responsibilities:
- Provide a positive patient experience through patient engagement
- Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
- Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
- Collect co-payments, co-insurance, and deductible at time of service
- Ability to multi-task in a fast paced environment
- Maintaining patient records and accounts by obtaining, recording, and updating the account
- Maintain communication with the center manager and provider relations specialist
- Effectively communicate both verbally and written with referral sources and vendors
Qualifications:
- High School diploma or equivalent
- Successfully complete a data entry assessment
- Customer service experience preferred
- Medical terminology knowledge desired
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
- Competitive Pay
- Comprehensive Benefits package
- Vacation/Paid Time Off
- Retirement Plan
- Employee Discounts
- Clinical Education and Professional Development Programs
