What are the responsibilities and job description for the Front Desk Receptionist, Inpatient Hospitals, PRN (As needed) position at Brooks Rehabilitation Hospital?
The Front Desk Receptionist will provide coverage of telephone and front desk duties. Answer incoming calls in a prompt, courteous manner according to Brooks customer service quality standards. Greet and assist visitors in a professional and efficient manner.
Responsibilities:
- Receives hospital guests, ascertains needs, and directs guests appropriately.
- Courteously answers the phone and takes accurate messages.
- Answers routine questions regarding departmental policies, operations and procedures.
- Checks appointment schedules and directs or escorts guests to appropriate office or departmental area.
- Completes assignments of special projects by designated deadlines.
- Responsible for admitting patients as needed.
- Monitors patients in lobby area.
- May perform other duties as assigned.
Qualifications:
- High school diploma.
- 1 year Customer Service experience.
- 1 year of switchboard or phone experience.
- Experience using Microsoft Office.
- Ability to multitask
Location: Both Brooks Hospitals
Brooks Bartram Hospital, 6400 Brooks Bartram Dr, Jacksonville, FL 32258
Brooks University Hospital, 3599 University Blvd South, Jacksonville, FL 32216
Hours: PRN, As Needed. Weekdays as well as weekends
Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.
Disclaimer: This job description describes the general nature and level of work only. It is not an exhaustive list of all responsibilities, duties, and skills. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
