Front Desk Coordinator - Volusia County Float, Part-Time

Front Desk Coordinator Floats use their collaborative team skills to work in various locations throughout the Daytona/Volusia County Region.

Provide proactive customer service; accept referrals; schedule appointments; evaluate information; maintain confidentiality; read, interpret, and apply regulations, policies, and procedures; explain insurance verification; work with minimal supervision and with extensive detail; work cooperatively with others; use various computer applications; and organize work and set priorities to meet deadlines.

Responsibilities:

• Provide a positive patient experience through patient engagement
• Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
• Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
• Collect co-payments, co-insurance, and deductible at time of service
• Ability to multi-task in a fast paced environment
• Maintaining patient records and accounts by obtaining, recording, and updating the account
• Maintain communication with the center manager and provider relations specialist
• Effectively communicate both verbally and written with referral sources and vendors

Qualifications:

• High School diploma or equivalent
• Minimum of two years of experience working with customers in the medical, service or hospitality industries
• Basic understanding of insurance

Hours: Monday - Friday, Part-Time; hours between 7am - 6pm

Location: Various locations throughout the Daytona/Volusia County Region

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

• Competitive Pay
• Comprehensive Benefits package
• Vacation/Paid Time Off
• Retirement Plan
• Employee Discounts
• Clinical Education and Professional Development Programs