What are the responsibilities and job description for the Front Desk Receptionist, University Crossing, Full-time position at Brooks Rehabilitation?
This position is located at our University Crossing location, Joint Commission certified, three-story, 82,000 square-foot facility with 111 beds, serving patients with both short and long-term rehabilitation needs.
If you are passionate about serving patients with a goal to provide the best care possible and an excellent patient experience, we invite you to join our award-winning, innovative organization. Responsibilities :
- Receives hospital guests, ascertains needs, and directs guests appropriately.
- Courteously answers the phone and takes accurate messages.
- Answers routine questions regarding departmental policies, operations and procedures.
- Checks appointment schedules and directs or escorts guests to appropriate office or departmental area.
- Completes assignments of special projects by designated deadlines.
- Responsible for admitting patients as needed.
- Monitors patients in lobby area.
- May perform other duties as assigned. Qualifications :
- High school diploma.
- 1 year Customer Service experience.
- 1 year of switchboard or phone experience.
- Experience using Microsoft Office.
- Ability to multitask. Hours : Monday - Friday, 8am - 4pm Location : University Crossing at 6210 Beach Blvd, Jacksonville, Florida 32216 Compensation : Experience, education and tenure may be considered along with internal equity when job offers are extended. Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following :
- Competitive Pay
- Comprehensive Benefits package
- Vacation / Paid Time Off
- Retirement Plan
- Employee Discounts
- Clinical Education and Professional Development Programs
