Outpatient Coordinator

Location:

Our high-end senior living community is looking for a full-time Patient Coordinator to oversee the front office of our Outpatient Rehabilitation Department.

In this front-facing role, you'll be the first point of contact for our busy office providing exceptional customer service to our residents and reliable support to the rehab team. You will follow-up on patient referrals, schedule appointments, answer phones, greet visitors & patients, open admissions, complete insurance verifications, input & update patient data, ensure policy compliance, and perform other duties as assigned.

Join a team that helps people live better lives everyday!

What we offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
  Compensation: Commensurate with experience starting at $20/hour

How you will make an impact

• Ensuring the resident care policies and procedures are followed in compliance with applicable quality of care standards.
• Assisting clinical rehabilitation staff with the preparation of treatment area, customer transport (ambulatory or wheelchair) to and from the Rehab department.
• Assisting with patient treatment only under the approved supervisory rules and regulations pertaining to each discipline
• Maintaining the cleaning, maintenance, and inventory of all Rehab equipment.
• Scheduling rehabilitation appointments.
• Consistently and appropriately responding to the needs and concerns of residents, families, and visitors in a pleasant, respectful, and courteous manner.
• Maintain all departmental reports, statistics, and record systems compliant with policy and privacy standards. This may include running reports, generating reports, completing billing, faxing, filing, copying, and other clerical and analytical responsibilities.

What you will need

• CPR Certification
• Minimum of 1 year of related experience; experience working with geriatrics preferred
• Detail-oriented, self-motivated, and adaptable, with the ability to work independently in a dynamic environment

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Brooksby Village is a beautiful 90-acre continuing care retirement community located in Peabody, Massachusetts, just minutes from Boston. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Brooksby Village helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.