What are the responsibilities and job description for the Inbound-Outbound Customer Service Representative position at Brookside Lawn Service?
We are looking for a hardworking individual to join our team full time! Your main responsibility will be to assist our customers and future clients by collecting and organizing all relevant information necessary to assist the customer with any needs they may have. Full training will be provided. We are looking to fill this role on a long term basis.
Responsibilities:
- Conduct outbound calls to potential customers to promote products or services
- Provide excellent customer service by addressing customer inquiries and resolving issues
- Utilize phone etiquette to ensure professional and effective communication
- Enter and maintain accurate customer information in the database
- Analyze customer needs and recommend appropriate products or services
- Meet or exceed sales targets and goals
Experience:
- Previous experience in customer service or sales is preferred
- Ability to effectively handle outbound calling and engage customers
- Excellent data entry skills with attention to detail
We offer competitive compensation and benefits packages. Join our team of dedicated professionals and make a positive impact on our customers' experience.
MEDINA RESIDENTS PREFERRED
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
Salary : $13 - $15
