Behavior Technician Coordinator

Overview
We are seeking a dedicated and compassionate Behavior Technician Coordinator. This role combines administrative responsibilities with direct support in coordinating and overseeing behavioral services. This individual will be responsible for managing the day-to-day office functions while also working closely with a team of behavior technicians to ensure the efficient delivery of behavioral interventions. The role requires a blend of organizational skills, leadership, and a working knowledge of behavior analysis principles.

Key Responsibilities: Behavior Technician Coordination:

• Scheduling & Staffing: Manage the scheduling of behavior technicians, ensuring that all client sessions are properly staffed and coordinated.
• Training & Onboarding: Oversee the training and onboarding process for new behavior technicians, ensuring they are familiar with company policies, procedures, and protocols.
• Support & Supervision: Provide guidance and support to behavior technicians in the field, including answering questions, troubleshooting challenges, and ensuring adherence to treatment plans.
• Quality Assurance: Monitor the quality of services delivered by behavior technicians, ensuring that protocols and procedures are followed accurately and that progress is consistently documented.
• Collaboration: Work closely with the clinical team, including behavior analysts, to ensure seamless delivery of services and to assist in making adjustments to treatment plans as necessary.
• Documentation: Assist in tracking client progress, session notes, and other documentation related to behavioral interventions. Ensure records are accurate and up to date.

Office Management:

• General Administrative Support: Handle daily administrative tasks such as answering phones, managing emails, and greeting clients. Serve as the main point of contact for clients, staff, and visitors.
• Billing & Insurance Coordination: Assist in billing, insurance verification, and reimbursement processing for behavioral services. Ensure that all billing codes are accurate and submitted timely.
• Office Organization & Supplies: Maintain office organization and order supplies as needed. Ensure a clean and efficient work environment.
• Appointment Scheduling: Coordinate appointments for clients and staff, including rescheduling as necessary. Maintain accurate calendars and appointment logs.
• Client Communication: Communicate with clients regarding appointment reminders, cancellations, or any other administrative matters. Ensure clients have the information they need regarding their services.
• Record Keeping: Manage and maintain confidential client files and documentation in accordance with HIPAA guidelines and company policies.

Qualifications:

• Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree in a related field (e.g., psychology, social work, business administration) preferred.
• Experience: Minimum of 2 years’ experience in a clinical or administrative role, ideally in a behavioral health setting.
• Knowledge: Familiarity with behavior analysis principles (e.g., ABA, behavior management techniques) is highly desirable. Strong understanding of office management practices and procedures.

Skills:

• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize responsibilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and scheduling software.
• Ability to work independently and as part of a team.
• Strong attention to detail and problem-solving abilities.
• Customer service-oriented attitude.

Join us in making a meaningful difference in the lives of individuals with disabilities through compassionate care and dedicated support!

Job Types: Full-time, Contract

Pay: $36,000.00 - $38,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift

Ability to Commute:

• Novi, MI 48375 (Preferred)

Work Location: In person

Salary : $36,000 - $38,000