MEDICAL BILLING AND ADMINISTRATIVE ASSISTANT (PART-TIME, HYBRID)

Job Description

Brookside Psychiatric Specialists PLLC – 2624 Southern Blvd, Virginia Beach, VA 23452

Pay: $18.50–$25.00/hour (negotiable based on experience)

Hours: 25–30/week, with potential to increase to full time within one year

Brookside Psychiatric Specialists PLLC is a compassionate, clinician-owned mental healthcare practice focused on supporting women and families. We are seeking a detail-oriented and experienced Medical Billing and Coding Specialist who can also provide targeted administrative support to our Practice Manager. This is a unique opportunity to play a key role in ensuring smooth billing operations while contributing to the success of a small, supportive clinical team.

Position Highlights

• Hybrid Role: Primarily remote, with occasional in-office tasks
• Client-Facing Communication: Role involves direct communication with patients regarding billing questions, requiring strong communication skills.
• Flexible Hours: Within the range of 8am to 6pm, Monday–Friday; preference for some coverage during later afternoon hours
• Supportive Culture: Join a team dedicated to providing high-quality mental health care in a collaborative, growth-oriented environment
  
  

Primary Responsibilities

• Manage full-cycle medical billing and coding for psychiatric services
• Address and resolve patient billing inquiries and payment issues
• Conduct insurance verification for new and existing patients
• Perform paperwork audits for all new patient intakes
• Assist the Practice Manager with tracking and reporting patient metrics, appointment trends, and other operational data
• Conduct administrative chart audits, including:
• Updates to contact and insurance info
• Missed appointment follow-ups
• Documentation accounting
• Rescheduling coordination
• Audit clinician documentation to ensure billing readiness
• Assist with credentialing processes for new providers
• Other administrative duties as delegated by the Practice Manager
  
  

Preferred Qualifications

• Minimum 1–2 years experience in medical billing and coding, preferably in mental health or outpatient services
• Familiarity with insurance claims, EHR systems, and HIPAA compliance
• Excellent organizational, communication, and customer service skills
• Self-motivated with strong attention to detail
• Ability to work independently and collaboratively in a remote environment
• High school diploma required; associate degree, bachelor’s degree, or prior military service preferred
  
  

Compensation And Benefits

• Competitive hourly pay: $18.50–$25/hour (commensurate with experience and training)
• Paid Time Off
• Professional development support
• Supportive Work Culture: We believe in extending the same care and respect to our team as we do to our patients. That means a workplace that’s supportive, low-conflict, and genuinely collaborative.
• Flexible scheduling and hybrid work model
• Opportunities for advancement to full-time role within 12 months
  
  

Company Description

Brookside Psychiatric Specialists PLLC is a clinician-owned mental health practice based in Virginia Beach, Virginia. We specialize in compassionate, evidence-based care for women and families, with a strong focus on reproductive and perinatal mental health. Our small, dedicated team values integrity, collaboration, and a deeply supportive work environment. We are committed to providing exceptional care to our patients—and just as importantly, to cultivating a positive, respectful workplace for our staff.

Brookside Psychiatric Specialists PLLC is a clinician-owned mental health practice based in Virginia Beach, Virginia. We specialize in compassionate, evidence-based care for women and families, with a strong focus on reproductive and perinatal mental health. Our small, dedicated team values integrity, collaboration, and a deeply supportive work environment. We are committed to providing exceptional care to our patients—and just as importantly, to cultivating a positive, respectful workplace for our staff.